Guest Relations Specialist

Job Description
Role

Summary:

The Receptionist will be the first point of contact for visitors and callers, ensuring a professional, welcoming front-desk experience while supporting basic administrative and coordination tasks.

Key Responsibilities:

Greet and assist visitors; maintain visitor logs and issue passes
Handle incoming calls and route them appropriately
Manage meeting room bookings and readiness
Maintain a clean and presentable reception area
Handle mail, couriers, and basic documentation
Coordinate internal communication and assist during emergencies
Requirements:
1–3 years of receptionist/front desk experience (corporate or luxury setup preferred)
Strong communication skills in English and local language(s)
Proficiency in MS Office and basic office equipment
Professional demeanor, multitasking ability, and attention to detail