Credit Controller

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Lightfoots Solicitors has been at the heart of the community in Thame for 170 years. With six offices across Oxfordshire and Buckinghamshire, Lightfoots is proud of its unrivalled reputation of excellence for all of our services.

We are looking for a Credit Controller to join our busy and friendly finance team in Thame, Oxfordshire. The role will be responsible for managing and maintaining debtor accounts, ensuring prompt payments and developing a positive and understanding relationship with clients. The successful candidate should be proactive and solution based in their approach to the role.

• Help implement a new credit control software module and adapt existing processes to suit
• Help the finance team to monitor and manage accounts receivable ledger
• Contact clients requesting payment of overdue invoices using all methods of communication (telephone/email/SMS/written/banking payment platform)
• Agree payment plans and negotiate with the clients for the same. Liaise with our teams when required
• Issue LBAs and liaise with our debt recovery team
• Produce statements for clients if requested
• Investigate and resolve billing discrepancies
• Maintain accurate credit control reports
• Work towards reducing the aged debtor days of the firm

• Proven experience in credit control
• Excellent communication and negotiation skills
• Attention to detail and accuracy
• Strong numerical and analytical skills
• Proficient in Microsoft tools eg Excel
• Previous experience using a credit control software package an advantage
• Previous experience in the legal industry useful but not a requirement

Please note, this list is not an exhaustive list of duties and may be subject to change based on the needs of the Firm.

• Competitive industry salary - with annual salary reviews
• Enhanced pension contributions - with qualifying service
• Discounted legal fees - discounted conveyancing & wills for you and your family
• Personal financial advice - helping you achieve your financial goals
• Discounts from a wide range of retailers
• Employee Referral Scheme - up to £1000 bonus

• Enhanced holiday allowance - which increases with service
• Private Health Insurance - with Bupa (with qualifying service)
• Healthcare Cash Plan - money back for everyday health expenses, for you and your dependents, such as optical & dental
• 24/7 Virtual GP Access - help & support available for when you need it
• Company Sick Pay - with the option to use this for caring for a dependant
• Free flu jabs - onsite annual flu vaccinations
• Discounted Gym Memberships - as well as discounts for other health related retailers
• Free fruit in all offices - fresh fruit delivered to the office each week
• Employee Assistance Programme - 24/7 access to counselling and support
• Mental health first aiders - we have nine qualified Mental Health First Aiders across the firm providing confidential support
• Wellbeing events - held throughout the year, from stress resilience workshops to wellbeing breakfasts and lunchtime walks
• Paid volunteer days - to volunteer for a charity of your choice
• Events - firm organised events throughout the year including quarterly socials, breakfast briefings, book club, Christmas party & lots more.
• Committees - we have active Social, Charity, Wellbeing and ESG committees.

• Enhanced family leave - enhanced pay for Maternity, Adoption, Paternity & Shared Parental leave
• Flexible working - our Flexible working policy helps with your work life balance
• Flexible sickness entitlement - the option to use your own sickness entitlement if a dependent is unwell and needs care
• Healthcare Cash Plan - money back for everyday health expenses, for you and your dependents

• Learning & Development - access to hundreds of webinars and training courses
• Paid exam leave - with sponsored training opportunities
• Long Service Awards - we celebrate & reward our long standing colleagues
• Lightfoots Core Values Award - Rewarding colleagues who have demonstrated our core values

If you think this role is perfect for you (or nearly perfect, we…