TJJD - Case Manager II-III-IV - Institutional MCL

General Description

Performs routine (journey-level) case management work to develop and maintain long-term contact with assigned youth, their families, and providers for medical, social, educational, and related service needs. Work involves completing case file reviews, case planning, family involvement and group service delivery, developing goals, and evaluating outcomes. Performs discharge and release functions to ensure coordination of service delivery throughout the youth’s commitment in TJJD.

Works under moderate supervision with limited latitude for the use of initiative and independent judgment. May be required to working in excess of 40 hours per work week, different shift patterns, and be on-call.

Career Path Promotion Opportunity:
This position is not included the approved TJJD Case Manager II-IV career path. An employee is hired at this level because he/she does not meet the minimum education and experience requirements for placement on the Case Manager II-IV career path. An employee may promote to Case Manager II without competing for a vacant position after the employee meets: (1) the education and experience requirements for placement on the Case Manager II-IV career path;

and (2) the established performance criteria per agency policy (PRS.
15.07).

Pre-Service Training Academy Requirement:
Newly hired case managers or rehired case managers who separated more than 18 months will be required to attend the pre-service training academy. Case managers who have worked for TJJD and return to employment within 18 months of their separation date are not required to attend the pre-service academy and will be placed in full-time status on their date of employment.

• Conducts and completes initial case assessment and file reviews, requests missing documentation as needed, performs stage assessments, and conducts ongoing assessment for assigned caseload.
• Completes Case Planning for assigned caseload, applies appropriate strategies to facilitate youth progress and specialized referrals (e.g. additional assessments, MHTP/MROP referrals, TCOOMMI, etc.).
• Monitors case load in order to complete transition planning.
• Conducts and facilitates required groups for assigned caseload and plans for scheduled and unanticipated leave of absences to ensure the provision of group services by an approved alternate group leader.
• Participates in staff development, including the Agency approved treatment program, group facilitation, Case Management Standards (CMS), and casework training.
• Provides individual counseling to assigned caseload and family contacts.
• Completes documentation of services, stage assessment data entry, and maintains casework sub-file.
• Reads, reviews, and properly applies information found in youth records related to the youth health and safety and to the security of the facility; and provides appropriate information to other staff.
• Complies with policies, procedures, rules, and regulations; and prepares and maintains records, forms, and reports.
• Reports any presence or perception of racial, ethnic, and/or gender disparities.
• Performs a variety of related duties not listed, to be determined and assigned as needed.
• Performs all duties in compliance with agency safety policies and procedures:
  Reports safety hazards and corrects hazards when possible.

MINIMUM QUALIFICATIONS

• Requirements for Case Manager II - Pay Level One (1):
• Unrelated Bachelors Degree. No Experience Required.
• OR
• High School diploma or equivalent, and
• Fifteen (15) semester hours of college course work, and
• One (1) year full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or Texas Juvenile Justice Department (TJJD) / Texas Youth Commission (TYC) Juvenile Correctional Officer (JCO) experience.
  
  Additional experience that will be considered…