Senior Service Sales Engineer​/Asst Manager

Job Description:

• Provide guidance, coaching, and leadership to the maintenance sales team, fostering a collaborative and motivated environment.
• Collaborate with senior management to develop and execute effective sales strategies, including identifying target markets, setting sales goals, and defining sales tactics.
• Build and maintain strong relationships with key clients, addressing their needs, identifying opportunities for upselling or cross‑selling, and ensuring client satisfaction.
• Lead efforts to identify and pursue new business opportunities, expanding the company’s client base and market presence in the maintenance sector.
• Manage the entire sales process, from lead generation and qualification to proposal development, negotiation, and contract signing.
• Track and analyze sales performance, pipeline progression, and key performance indicators (KPIs), providing regular reports to senior management.
• Collaborate with the sales team to create compelling and tailored proposals and presentations that effectively communicate the value of maintenance services.
• Stay updated with industry trends, market developments, and competitor activities to adjust sales strategies and stay competitive.
• Engage directly with clients to understand their needs, present solutions, and address inquiries, building trust and long‑term relationships.
• Collaborate with internal departments, such as technical teams, operations, and marketing to ensure seamless project execution and customer satisfaction.
• Assist in the development and management of sales budgets, forecasting revenue projections, and managing expenses.
• Develop training programs to enhance the sales team’s product knowledge, sales techniques, and customer relationship skills.
• Represent the company at industry events, conferences, and trade shows to promote services and establish new contacts.
• Conduct regular performance evaluations of sales team members, providing constructive feedback and identifying areas for improvement.
• Continuously evaluate and refine sales processes, strategies, and customer engagement approaches to drive efficiency and effectiveness.
• Any ad hoc duties as assigned by HOD.

• Degree / Diploma in Mechanical Engineering
• Experience in ACMV or HVAC systems is advantage
• Possessed strong sales skills including prospecting, lead generation, negotiation, and closing deals. Effectively communicate the value proposition of maintenance contracts to meet client needs.
• Skilled in networking, rapport‑building, and customer relationship management. Build and maintain strong relationships with clients, contractors, and other stakeholders is crucial.
• Excellent communication skills, both verbal and written, are necessary for interacting with clients, contractors, and other stakeholders.
• Ability to analyze complex maintenance issues, identify root causes, and develop effective solutions is crucial. Troubleshoot problems efficiently and make sound decisions under pressure.
• Diven by results and able to meet or exceed sales targets. Demonstrated ability to achieve sales quotas and grow revenue streams is highly valued.

Mon to Fri, 8:30am to 6pm