Call Center Outbound Business Account Representative

Why consider this job opportunity

• Opportunity for career advancement within a collaborative work environment
• Comprehensive benefits including medical, dental, and vision plans starting on day one
• Paid time off including vacation, holidays, and personal/sick days
• 401(k) with 100% company match after one year of service, up to 5% of eligible compensation
• Tuition reimbursement up to $5,250 in the first year
• Up to $75 a month towards cable and internet services

• Follow up with current customers to ensure satisfaction and upsell additional services
• Make outbound calls to potential business customers to present communication packages
• Provide high-level customer service by accurately entering customer data into the Sales Force system
• Utilize expertise in products to assist customers with inquiries and demonstrate the benefits of switching to the employer's services
• Problem-solve and find solutions for business customers as needed

• A proactive approach to customer interactions
• Previous outbound telemarketing experience in a call center is preferred
• Ability to direct conversations and close sales effectively
• 3 to 6 months of related experience and/or training is required
• An Associate's degree or higher is preferred

• Experience in a sales-oriented role with a focus on customer service
• Strong interpersonal skills and ability to engage effectively with customers
• Familiarity with Sales Force or similar CRM systems

Employer Industry: Telecommunications

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.