Call Center Outbound Business Account Representative

Employer Industry: Telecommunications

Why consider this job opportunity:

• Excellent benefits package including medical, dental, and vision plans starting on day one
• Paid time off for vacation, holidays, and personal/sick days
• 401(k) plan with 100% company match after one year of service, up to 5% of eligible compensation
• Tuition reimbursement up to $5,250 in the first year
• Opportunities for career advancement and recognition programs
• Collaborative and inclusive work environment fostering community support

• Follow up with current customers to ensure satisfaction and upsell additional services
• Make outbound calls to potential business customers to present communication packages
• Provide high-level customer service by accurately entering customer data into the Sales Force system
• Utilize product knowledge to assist customers and demonstrate the benefits of switching services
• Engage proactively with customers to solve problems and encourage commitment

• Proactive approach to customer engagement and problem-solving
• Previous outbound telemarketing experience in a call center is preferred
• Ability to direct conversations and close sales effectively
• Three to six months of related experience and/or training required
• Associate's degree or higher preferred

• Experience in a sales environment, particularly in telecommunications or related fields
• Strong communication and interpersonal skills
• Familiarity with Sales Force or similar customer relationship management software
• Proven track record of meeting or exceeding sales targets
• Ability to work collaboratively in a team-oriented environment

#Telecommunications #Sales Opportunity #Career Growth #Inclusive Workplace #Customer Service

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