Sales Consultant

Sales Consultant - The Travel Corporation

Location:

Bondi Junction (Hybrid) or Remote (must be located in Australia or New Zealand)
Work type:
Full-time, shift-based

We’re looking for a dynamic Sales Consultant to join our high-performing Contact Centre team at The Travel Corporation (TTC). If you thrive in a fast-paced, target-driven environment and love turning curiosity into bookings, this is your chance to help guests plan unforgettable travel experiences with our iconic brands such as;
Contiki, Trafalgar, Insight Vacations, Luxury Gold, and Cost Saver

• Be the first point of contact for prospective guests via phone, email and chat guiding them through their holiday planning journey.
• Convert warm leads into bookings using a consultative, strategic approach.
• Own your sales pipeline in Salesforce; track follow-ups, log activity, and drive conversions.
• Drive revenue across both B2C and B2B channels by recommending the right travel experiences based on each guest’s or advisor’s needs.
• Consistently achieve KPIs for sales, retention, call quality, and guest satisfaction.
• Contribute to a positive, collaborative team culture by sharing wins and best practices.
• Stay current on our travel products, brand promotions, and global travel trends.
• Work flexibly, including evenings and weekends

• A natural drive to close sales and exceed targets.
• Resilience, energy, and a positive mindset in a high-performance, customer-first environment.
• A strong service orientation with excellent communication and discovery skills.
• Confidence working with CRM systems.
• Flexibility to work outside standard business hours, including evenings and weekends.
• Bonus:
  Experience in travel, contact centres, or consultative sales environments.
• This role requires availability during our peak sales windows including evenings (after 5 PM) and weekends to best support demand and maximise your sales potential.

• Conversion:
  You consistently turn leads into confirmed bookings.
• Revenue Growth:
  You maximise every opportunity through upselling and cross-selling.
• Customer Satisfaction:
  You deliver standout service that leads to repeat business and referrals.
• Lead Management:
  You follow up promptly, no lead goes unattended.
• Team
  
  Collaboration:
  
  You support your teammates and contribute to a winning sales culture.

• Be part of a global travel company with more than 100 years of experience
• Generous travel discounts
• Access professional development support and wellbeing resources
• Take two paid volunteer days each year to support causes you care about
• Use your $2,000 annual personal development fund for training, coaching, or courses