Retail Store Management Trainee

Overview

Retail Store Management Trainee to join our team. This role is designed for external retail assistant managers and store managers interested in fast-tracking into a Store Management position. Requires a minimum of 1 year retail management experience. Pay rate: $15.00 to $22.40 per hour.

Our retail sales associates can earn up to 8% commission on transactions, which could average an additional $6.72 per hour on top of your hourly rate.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open 9AM–6PM; many stores are closed on Sundays.
• Earned Wage Access program available to all employees on the second day of employment. Withdraw up to 50% of wages earned up to seven times in a payroll cycle.
• Ability to earn unlimited commission above your hourly base rate.
• Vacation:
  One week paid vacation after six months of active, full-time service. Additional vacation after one year of active employment. Two weeks (80 hours) of vacation on each anniversary date thereafter. 120 hours after five years.
• Sick/Personal: 8 hours after six months; 16 hours each anniversary thereafter (years 2–5); 24 hours after five years.
• Employee discounts from day one of active employment.
• Tuition Reimbursement with First Cash Education (up to $2,000 per year) for full-time employees who meet minimum requirements.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto-enrollment in the First Cash 401k program after six months of employment.
• Access to the First Cash Pet Insurance program.

We are seeking a Store Manager Trainee with a minimum of six months of Store Management experience. This role is accountable for day-to-day store operations and promoting a positive, productive environment. You will partner with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, manage customer relations/satisfaction, and set the tone for a customer-centric environment.

You will analyze store financial statements to ensure goals are met, commit to asset protection, promote the business, and target new customer acquisitions. All employees work with a variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and more.

This position offers an hourly wage plus commission based on productivity and a bonus based on store performance. The exact pay depends on location, qualifications, and experience.

(This is a representative list and not all-inclusive; other duties may be assigned as needed.)

• Facilitate a customer-centric environment by engaging customers professionally and addressing issues promptly.
• Monitor and assist in training Pawnbrokers to meet First Cash standards.
• Recruit top talent through company-prescribed channels.
• Open and close the store, manage cash drawers and merchandise, and follow procedures to protect assets.
• Ensure asset protection through inventory control, safety procedures, documentation, and loan security.
• Administer store processes, including inventory, loan management, merchandising, store systems, and enterprise-level reporting.
• Evaluate financial statements and drive profitability through communication and goal-setting.
• Ensure operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to maintain value and integrity of loans.
• Complete assigned tasks and training for self-development.
• Communicate clearly with employees about the store’s mission and profit objectives.
• Remain up-to-date on product knowledge.
• The Assistant Store Manager acts as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting) per applicable laws.
• Demonstrated ability to effectively supervise others.
• Ability to work with firearms and become firearms certified.
• Employees may assist…