Courtesy Clerk
Listed on 2026-01-01
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Retail
Retail Associate/ Customer Service, Customer Service Rep
Overview
Brookshire Grocery Company (BGC) is based in Tyler, Texas, with five banners—Brookshire's Grocery Company, Super 1 Foods, Spring Market, Fresh by Brookshire's, and Reasor's—operating over 215 stores across Texas, Louisiana, Arkansas, and Oklahoma. We’re committed to helping you thrive in a community-focused workplace where your contributions are celebrated and your future is unlimited.
We offer comprehensive benefits and growth opportunities to support your career journey.
Job SummaryMaintains acceptable store conditions according to Company standards. Engages with customers, bags and transports groceries, locates products and conducts price verifications. Performs various customer service duties while maintaining a safe and sanitary shopping environment.
Essential Duties And Responsibilities- Ensures groceries are bagged properly by grouping like items, limiting bag weight, preventing cross-contamination, and ensuring customer receipt of all purchased items.
- Collects shopping carts and stores them in the cart corral; keeps the parking lot free of trash and debris; communicates any incidents or concerns to management.
- Ensures front-end racks, drink coolers, and cleaning supply stations are stocked, cleaned, and presentable.
- Promotes product sales through active customer engagement.
- Takes precautions when handling objects to avoid damage to products or property.
- Follows company guidelines by cleaning breakrooms/restrooms and facing products to maintain proper store conditions.
- Maintains a friendly, customer-service-oriented attitude by greeting customers, answering questions, and bagging/transferring groceries to customers’ vehicles.
- Maintains a clean, safe, and sanitary working and shopping environment by adhering to company safety procedures and policies.
Skills And Abilities
- Ability to remain courteous with customers at all times.
- Ability to communicate effectively (written and verbal) with customers and partners.
- Ability to multi-task and work in a fast-paced environment.
- Ability to work flexible schedules including nights, weekends, and holidays.
- Attention to potential hazards and the ability to remedy or place appropriate warning signs or devices.
- Ability to report hazards to a supervisor when they cannot be remedied immediately.
- Typically involves on-the-job training.
- Minimum of 16 years of age required.
- Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy.
- Continuously required to use close vision, distance vision, depth perception, or the ability to focus.
- Continuously required to stand or walk; continuously required to talk and hear.
- Frequently required to use hands for reaching, touching, or handling; push, pull, maneuver, or lift objects up to 40 lbs; bend, kneel, or squat.
- Occasionally required to push, pull, maneuver, or lift objects up to 75 lbs.
- Attendance at work is required.
- Work is generally performed in a retail store.
- Frequently exposed to outside temperatures and weather; occasionally exposed to wet, slippery, or damp conditions.
- Occasionally exposed to cleaning agents; quiet to moderate noise level.
Brookshire Grocery Company is an Equal Opportunity Employer. The Company strives to provide a safe, drug- and alcohol-free environment for its partners and customers. Employment decisions are made without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age, disability, genetic information, military status, or any other trait protected by law.
Additional InformationJob type:
Part-time;
Seniority level:
Entry level;
Industry: Retail. Referrals increase your chances of interviewing at Brookshire Grocery Company.
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