Lead Bartender

Job Title: Bar Lead
Location: Posh & Pours
Employment Type: Full-Time
Reports To: Owner

Job Overview: Posh and Pours is seeking a dedicated and experienced Lead to oversee all aspects of our restaurant operations. This role is responsible for managing front-of-house, ensuring exceptional guest experiences, and maintaining the highest standards of service, quality, and efficiency. The Lead will report directly to the Owner and play a crucial role in driving the business's success.

• Front-of-House Management: Oversee dining room operations, including staff scheduling, training, and supervision of servers, hosts, and bartenders. Ensure a welcoming atmosphere and top-tier customer service at all times.
• Overall Operations: Manage day-to-day restaurant activities, including inventory control, ordering supplies, and maintaining equipment. Ensure cleanliness, organization, and adherence to all regulatory requirements throughout the establishment.
• Staff Leadership: Recruit, hire, train, and motivate team members. Address performance issues, foster a positive work environment, and resolve conflicts as they arise.
• Financial Oversight: Monitor budgets, control costs, and maximize profitability. Assist with tracking sales, labor costs, and expenses, providing regular reports to the Owner.
• Customer
  
  Experience:
  
  Handle guest inquiries, complaints, and special requests with professionalism and a solutions-oriented approach to ensure satisfaction and loyalty.
• Collaboration with Ownership: Work closely with the Owner to implement business strategies, promotions, and operational improvements. Provide insights and recommendations to enhance the restaurant’s performance.

• Strong leadership and communication skills with the ability to manage diverse teams.
• Knowledge of food safety regulations and best practices in restaurant operations.
• Ability to multitask and thrive in a fast-paced environment.
• Proficiency with POS systems, inventory management, and basic financial reporting.
• Passion for hospitality and delivering exceptional guest experiences.
• Availability to work flexible hours, including nights, weekends, and holidays.

• Option for salaried or hourly pay, to be negotiated based on experience and preference.
• Additional benefits (if applicable) to be discussed during the interview process.

We look forward to meeting candidates who share our commitment to excellence!