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Shift leader, Restaurant​/Food Service

Job in Wylie, Dallas County, Texas, 75098, USA
Listing for: Firehouse Subs
Full Time position
Listed on 2026-01-15
Job specializations:
  • Restaurant/Food Service
    Restaurant Manager, Server/Wait Staff, Food & Beverage
Salary/Wage Range or Industry Benchmark: 11 USD Hourly USD 11.00 HOUR
Job Description & How to Apply Below
Location: Wylie

This position is fully accountable for the profitable operation of a specific shift designated by the General Manager while adhering to all company guidelines and regulations.

Responsibilities
  • Ensure the restaurant is in full compliance to all local, state and federal regulations including health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA and any other appropriate regulations required for the legal operation of the business.
  • Ensure knowledge, adherence and enforcement of all Firehouse Subs® Policies and Procedures.
  • Ensure the profitability of the business by operating shifts within established guidelines and requirements for food cost, labor, controllables, utilities and sales growth.
  • Provide leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs® “culture” and mission and vision statements.
  • Assist the GM in coordinating and implementing current operations game plans and company initiatives in a profitable and timely manner.
  • Participate in interviewing, hiring, training and disciplining employees under the guidance of the GM.
  • Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule.
  • Actively participate in all Public Safety Foundation initiatives.
  • Represent Firehouse Subs® in a professional, positive manner at all times.
  • Communicate effectively to the GM/Owner any and all issues that may impact our business.
  • Able to work on their feet for up to 13 hours at a time.
  • Able to lift up to 50 lbs.
  • Any other duties assigned by GM/Owner.
Compensation

Compensation: $8.00–$11.00 per hour

Company Overview

Firehouse Subs® is a restaurant chain founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen. The brand is built on decades of fire and police service, offering hearty and flavorful subs made with high‑quality meats and cheeses, and a commitment to saving lives through the Firehouse Subs Public Safety Foundation®.

The founders are the real deal; the food is their creation and the brand is a family of franchise operators who share their passion for generously serving food and community. Firehouse Subs was named the No.1 brand in the restaurant industry that “Supports Local Community Activities.”

Mission
  • Hearty and Flavorful Food
  • Heartfelt Service
  • Public Safety
Franchise Information

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise restaurant, and all hiring decisions will be made by the management of this franchise restaurant. All inquiries about employment at this franchise restaurant should be made directly to the restaurant, and not to Firehouse Subs Corporate.

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