Leasing Agent

Leasing Agent

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Location:

Aubrey, TX.

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• Performs all sales and leasing activities to achieve the community’s revenue and occupancy goals by greeting and qualifying prospects, conducting community tours, showing apartments, processing applications, credit screening, criminal background checks, preparing the lease and move‑in package, and ensuring a smooth resident move‑in and lease signing.
• Inspects apartments prior to resident move‑in to ensure they are move‑in ready and schedules any outstanding items with the maintenance team.
• Stays informed about current market and competitor conditions that may impact occupancy and sales results, develops and implements short‑ and long‑term marketing plans to sustain occupancy, and follows community policies related to concessions, specials, and other programs.
• Designs and executes marketing activities to drive traffic to the community, including resident referral and employer outreach programs, internet marketing tools (Craigslist, Facebook, e‑mail, other websites), and community‑specific marketing plans, drives, and special programs.
• Uses on‑site property management software to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic information.
• Ensures that the community and show units meet show quality standards by inspecting the marketing corridor and leasing tour daily, communicating maintenance needs to the maintenance team, merchandising and maintaining a physically appealing show unit or model, and preparing the leasing office for daily activities.
• Follows up with prospects and new residents to ensure satisfaction by sending e‑mail, thank‑you notes, cards, or making telephone calls to finalize decisions to lease and/or renew.
• Executes lease renewal activities by preparing renewal letters and packages, meeting with renewing residents in advance of move‑out dates, and ensuring renewal documents are signed and implemented on time.
• Responds quickly and courteously to resident and client/owner concerns, takes prompt action to solve problems, and documents and conveys requests to the appropriate individual.
• Promotes a positive image of the apartment community and management company.

Competitive pay for the market plus commissions. Benefits include medical, dental, and vision insurance, 401(k), vacation, sick and personal time off.

• Two years of leasing experience in the multifamily industry
• Solid sales and customer service skills
• Ability to work well in a team environment
• Active listening skills and willingness to learn
• Attention to detail with a high degree of accuracy
• Strong written, verbal, and interpersonal communication skills
• Good organizational and time management skills
• Strong computer skills
• Availability to work weekends

Criminal History Record: Employment is contingent upon satisfactory results of a criminal history check. Capstone does not employ individuals with misdemeanor or felony convictions involving illegal drug use, public indecency, theft, crimes against persons or property, or undisclosed criminal history. Certain exceptions may be made based on the nature of the offense and circumstances.

Drug Screening: Employment is contingent upon a satisfactory drug screening test. Capstone does not employ individuals who test positive for illegal drug use or alcohol abuse.

• Seniority Level: Entry level
• Employment Type:
  
  Full‑time
• Job Function:
  Sales and Management

EOE M/F.