Benefits and Compensation Manager

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Hybrid Work Options Available

$Minimum Starting Base Pay* + KPI Bonuses + Competitive Benefits

* Qualifications may warrant greater starting base pay within the full pay range. Individual base pay is determined by experience, job-related skills and relevant education or training.

This position is responsible for developing, administering, implementing new and revised compensation and benefits programs, policies and procedures in order to be responsive to the Cooperative’s strategic goals and competitive practices.

• Design, plan and implement corporate compensation and benefits programs, policies and procedures
• Administer employee benefits plans, policies and programs, i.e., retirement health, dental vision, term life insurance, short and long term disability programs, accidental death and voluntary worksite
• Oversee the administration of company leave programs and ensure compliance with various federal, state and local laws and regulations that govern benefits, compensation and insurance
• Benchmark existing company benefits to ensure competiveness of the Cooperative’s offerings
• Review programs and analyze results of area and industry surveys and recommend modifications to ensure achievement of competitive market position and organizational strategic goals
• Provide advice to the management team on pay decisions, policies and guidelines
• Interpret and evaluate jobs to include the design of creative solutions for specific compensation related issues
• Provide instruction and direction to service providers to effect changes in benefit programs and ensure prompt and accurate compliance
• Ensure that the Cooperative is in compliance with the Employee Retirement Income Security Act
• Prepare and file required reports and applications with federal, state and regulatory agencies
• Manage the Health and Wellness Program to ensure cohesiveness of activities, maximized participation, engaged participants, effective communication and compliance with federal, state and local laws and regulations

• Oversee the preparation of benefit documentation, i.e., original and amended plan texts, benefit agreements and insurance policies
• Resolve customer complaints and answer customers' questions regarding department management policies and procedures
• Communicate changes in company policies and procedures and ensure Cooperative wide compliance
• Serve on committees and participate in special projects
• Supervise the work of office, administrative or customer service employees to ensure adherence to quality standards, deadlines and proper procedures, correcting errors or problems
• Provide employees with guidance in handling difficult or complex problems and in resolving escalated complaints or disputes
• Implement corporate and departmental policies, procedures and service standards in conjunction with management
• Discuss job performance problems with employees to identify causes and issues and work to resolve problems
• Teach and instruct employees in job duties and company policies or arrange for training to be provided
• Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action

• Recruit, instruct and supervise subordinates
• Interpret and communicate work procedures and company policies to staff
• Develop and review operating procedures
• Develop and manage department budget
• Establish work priorities and activities
• Recommend promotions, transfers, hires and other disciplinary action
• Establish metrics and prepare monthly reports
• Meet with Board of Directors committees
• Coordinate activities with other departments
• Prepare and present status of department programs to Board of Directors committees and the Board of Directors
• Maintain the security of confidential information
• Stay abreast of advances in technology
• Demonstrate regular and prompt attendance
• Performs other related duties as necessary or assigned

A full range of supervisory activities, training, evaluation, counseling and recommendation for termination. This includes, but is not limited to, effectively communicating organizational policies and other information to…