Management- Assistant Manager

Job Details

Job Location:

Melissa 1899 - Melissa, TX 75454

Salary Range: $35,500.00 - $43,500.00 Salary

Bilingual English/Spanish Spanish/English is a BIG plus!

The General Manager provides strategic and tactical leadership for their restaurant. This manager must maintain operations and drive results in his/her restaurant, through people development, sales and profit growth. The General Manager must hire, train and develop team members that share the Wingstop mission to Serve the World Flavor. The General Manager must convey the Wingstop culture to his/her crew and be a creative team player who is passionate about hard work, having fun, and demonstrating sincere dedication to the success of the brand.

• Bilingual English/Spanish Spanish/English is a BIG plus!
• Minimum of High School Diploma or GED required, some College preferred
• Must be 18 years of age or older
• Proficient in Microsoft Office (Word, Excel, Outlook) and able to adapt to new systems quickly
• Minimum of 3 plus years of previous food service, retail or restaurant supervisory experience
• Proficiency in analyzing profit and loss statements and overall financial performance of restaurant
• Demonstrated ability in recruiting and selecting team members
• Knowledge of Labor Laws, strong written and verbal communication skills, initiative and assertiveness
• Strong interpersonal skills and conflict resolution skills
• Strong leadership skills and ability to manage, train, develop and motivate a diverse crew that is highly engaged
• Passionate about hospitality and serving the guest
• Ability/flexibility to work 45 hours per week including mornings, evenings, weekends and/or holidays
• Ability to problem solve
• Ability to accept feedback and willingness to improve
• Ability to set goals, create action plans, and implement those plans
• Ability to measure performance, subjectively and objectively
• Cultivate attractive culture within the restaurant
• Willingness to work together with District Managers, Directors of Operations and Administrative staff

• Provide strategic and tactical leadership for their restaurant
• Maintain operations and drive results through people development, positive Guest experience, cost control, and sales/profit growth
• Hire, train, and develop Team Members that share the Wingstop mission - To Serve the World Flavor
• Convey the Wingstop Way culture to the team; inspire a creative, hardworking environment; provide sincere dedication to the brand
• People Management:
  Staff the restaurant timely and efficiently with carefully selected team members; ensure safe environment; oversee orientation/onboarding; create and implement shift leader development and performance plans; make hire and separation decisions following proper procedures
• Create team member schedules to ensure proper staffing levels; own team performance; foster culture through respect, recognition and reward
• Financial Management:
  Audit operations, provide feedback and solutions; understand budget and cost trends; create business plans; perform financial analysis; control cash, property, product and equipment; build sales, control labor and food costs; meet targets; set aggressive goals
• Operations Management:
  Maintain operational standards; identify and communicate maintenance problems; maintain facilities; ensure communication from District Manager to all team members
• Use company provided tools to coach, mentor and develop team members; leverage support of Restaurant Support Center; ensure risk management compliance with company standards