General Manager

General Manager – EōS Fitness

eōs fitness is an energetic, upbeat and motivating fitness brand dedicated to creating loyal, lifelong fans and exercise practitioners. Our core purpose is to inspire members to achieve their health and wellness goals while fostering a culture built on the following core values:
Take Personal Responsibility
, Be Optimistic & Have Fun
, Learn & Grow
, Be a Team Player
, and Fight Hard to Win
.

Lead and develop a culture of exceptional customer experience while driving sales and meeting business objectives.

• Hire, train, schedule, and supervise staff members, including Assistant General Managers and Fitness Consultants.
• Effectively communicate goals, expectations, and procedures to staff, ensuring clarity of roles and responsibilities.
• Set and achieve membership and revenue goals, track KPIs, and develop strategies to increase membership retention and new sign‑ups.
• Provide constructive feedback on staff performance with clear, specific language.
• Ensure high‑quality customer service by addressing member concerns, managing membership inquiries, and resolving issues promptly.
• Engage with members in a friendly and approachable manner, actively listening to their needs and concerns.
• Ensure compliance with health and safety regulations, maintain proper certifications, and implement safety protocols.
• Supervise the maintenance and cleanliness of the facility, including equipment, locker rooms, and common areas.
• Communicate calmly and clearly with staff and members during emergencies or unexpected disruptions, providing necessary instructions and updates to ensure safety and well‑being.

• 2+ years of sales management experience.
• 3–4 years of customer service experience.
• Prior experience or strong interest in the fitness industry.
• Strong verbal and written communication skills for interacting with employees, management, and vendors.
• Excellent relationship‑building and influencing skills at all levels and functions.
• Strong detail orientation; systematic and thorough problem‑solving approach; and good time management, organization, and record‑keeping skills.
• Excellent MS Office skills.
• Embrace and embody our core values.

• Must successfully pass a background check.
• CPR certification required within 30 days of hire.
• Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public.
• Ability to access and operate the company computer system, including preparing documents, entering data, and reading reports.
• Ability to bend routinely and repetitively to lift more than 40 lbs.

$58,656—$100,000 USD

• Highly energetic and collaborative team.
• Management team that cares about your professional development.
• Free membership for you and one family member.
• Discounted personal training, merchandise, and supplements.
• Employee referral program.
• Daily pay access—receive your funds before payday.
• Competitive pay plus vacation, holiday, and sick pay.
• Group health, dental, vision, supplemental life, employee assistance, and pet insurance.
• 401(k) with company matching.
• Personal education growth options via Sophia Learning.
• Benefits based on eligibility of tenure and full‑time vs. part‑time employment.

eōs fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.