Facilities​/Maintenance Supervisor

Reports To

Director of Maintenance & Security Operations

Facilities/Maintenance Supervisor

Oversees Facilities/Maintenance Department employees.

• Responsible for all contractors pertaining to lawn maintenance, housekeeping, HVAC, etc.
• Assists in all functions of the Facilities/Maintenance Department.
• Oversee technician performance by conducting regular check-ins, reviewing workmanship, ensuring adherence to quality standards, and promoting accountability across all maintenance functions.
• Creates and manages technician work schedules, monitors time records, assigns work orders, and coordinates staffing needs to ensure seamless coverage across all Credit Union facilities.
• Lead, train, and evaluate new and existing team members on skills, troubleshooting, proper procedures, safety protocols, equipment operation, and Credit Union standards to foster growth and maintain departmental consistency.
• Leads by example through professionalism, clear communication, and adherence to RRCU values while fostering a positive, team-focused environment built on safety, accountability.
• Assists in evaluating maintenance staff performance and provides constructive feedback, coaching, and recommendations for development or improvement.
• Collaborates closely with the Director of Maintenance & Security Operations to communicate team progress, personnel needs, and upcoming project requirements.
• Supervise, coordinate, and schedule daily maintenance activities for all facility systems, including HVAC, electrical, plumbing, lighting, and building infrastructure.
• Ensure facilities are maintained in a safe, secure, and operational condition to support uninterrupted banking and financial operations.
• Conduct routine inspections of buildings, equipment, and grounds to identify maintenance needs, safety risks, or compliance issues.
• Oversee preventive maintenance programs to minimize downtime and extend the life of building systems and equipment.
• Respond promptly to emergency maintenance issues to protect employees, customers, data, and physical assets.
• Coordinate and supervise outside contractors and vendors, ensuring work meets institutional standards, timelines, and security requirements.
• Ensure compliance with all applicable safety regulations, building codes, environmental standards, and internal risk management policies.
• Maintain accurate records of maintenance activities, inspections, repairs, and inventory using work order or facilities management systems.
• Monitor and manage maintenance supplies, tools, and equipment; recommend purchases and maintain inventory controls.
• Support physical security initiatives by coordinating with security teams on access control systems, alarms, surveillance equipment, and secure areas.
• Assist with budget planning, cost control, and expense tracking related to maintenance operations.
• Ensure work practices minimize disruption to customers, employees, and critical financial operations.
• Participate in facility planning, renovations, and branch upgrades as needed.
• Performs other related duties as assigned.
• Adheres to all Red River Employees Federal Credit Union policies and procedures.

• 3 years or more of experience of general maintenance with heating and air conditioning systems and general maintenance preferred.
• 3 years or more of experience as team lead or supervisor preferred.
• Type 2 HVAC certification preferred.
• High school diploma or the equivalent. Maintenance certifications preferred.
• Proficient operation and use of motor vehicles and hand tools.
• Good communication skills, ability to handle stress of daily deadlines, and to work independently.
• Ability to meet, speak, and deal effectively with people, being professional always.
• Must maintain a neat and professional appearance.
• While the following list is not exhaustive and may be supplemented, identified physical requirements include ability to operate basic office equipment, drive a motor vehicle, some lifting, up to 40 pounds, and stooping.
• Valid driver’s license and maintain good drivers record.
• Ability to follow the core values of Team-Focused, Excellence, Authenticity, and Leading in Innovation.