Technical Account Manager, French speaking

Employer Industry

Cloud Security

• Opportunity for career advancement and growth within the organization
• Contribute to customer success in a rapidly growing company
• Work with a team that values creativity and innovation
• Collaborative work environment with a focus on excellence
• Engage with a diverse customer base, including over 50% of the Fortune 100

• Provide customers with expert guidance on deployment and operational best practices
• Serve as the primary liaison for technical questions or escalations, collaborating with various teams
• Develop trusted advisor relationships with customer stakeholders to increase adoption and satisfaction
• Measure and report on customers’ key performance indicators and success plans
• Advocate for customer needs across multiple departments, ensuring their technical issues are resolved efficiently

• 3+ years of experience in technical customer‑facing roles, such as Technical Account Manager or Customer Success Engineer
• Strong understanding of cloud services, architectures, and security best practices
• Familiarity with container technologies (Docker, Kubernetes) and their security considerations
• Proven track record of building relationships with enterprise clients and driving customer success
• Excellent communication and interpersonal skills, fluent in English and French

• CSP level certifications (e.g., Certified Solutions Architect, Certified Dev Ops Engineer)
• Experience in Professional Services or Solutions Engineering roles

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