Director, Client Service; Telecom, Media & Tech

Bounteous is a premier end-to-end digital transformation consultancy dedicated to partnering with ambitious brands to create digital solutions for today’s complex challenges and tomorrow’s opportunities. With uncompromising standards for technical and domain expertise, we deliver innovative and strategic solutions in Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing.

Our Co‑Innovation methodology is a unique engagement model designed to align interests and accelerate value creation. Our clients worldwide benefit from the skills and expertise of over 4,000 expert team members across the Americas, APAC, and EMEA. By partnering with leading technology providers, we craft transformative digital experiences that enhance customer engagement and drive business success.

We are seeking a Director, Client Service with deep experience in the Telecom, Media, and Technology sectors to join our growing UK and European team. In this role, you will collaborate closely with a cross‑functional ecosystem, including Growth (sales), Client Partners (customer success), and practice leaders to strengthen our value proposition and drive a unified go‑to‑market approach. You will also serve as a strategic ambassador, engaging with senior executive‑level clients to champion our regional vision and expand Bounteous x Accolite’s market presence.

The ideal candidate is a strategic business builder with expertise in enterprise sales across Telecom, Media, and Technology, and a proven ability to open new markets and drive sustainable revenue growth. This high‑visibility role reports directly to the Vice President of Sales for EMEA.

• Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols
• Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity and availability of information assets
• Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.)
• Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information

• Drive new client acquisition and deliver measurable growth by opening accounts in the UK and Europe within the Telecom, Media, and Technology sectors
• Own revenue generation goals, including order book closure and annual revenue earned for the region
• Build and maintain executive‑level relationships with CMOs, CIOs, CTOs and other senior stakeholders, positioning Bounteous x Accolite as a trusted digital transformation partner
• Lead the development, implementation, and evaluation of go‑to‑market and operational plans to expand market presence and increase share of wallet in target accounts
• Partner with global cross‑functional teams (Growth, Client Partners, Practices and Delivery) to develop compelling value propositions, innovative offerings and tailored solutions for clients
• Support marketing initiatives to strengthen brand visibility, generate new leads and contribute to thought leadership in the TMT sector
• Increase penetration into multiple buying centres within existing client organisations, ensuring long‑term account growth and client satisfaction
• Serve as a strategic ambassador for Bounteous x Accolite in the UK and European markets, engaging in industry events, conferences and client forums to expand presence and influence

• Proven track record of new sales success and revenue growth in the Telecom, Media and Technology sectors
• Extensive understanding of the UK/European TMT market, with strong C‑level executive relationships and references to build pipeline
• Commercial acumen with the ability to co‑create innovative propositions in partnership with delivery and practice teams
• Excellent communication, interpersonal and presentation skills, with an outstanding executive presence and comfort engaging senior decision‑makers
• Strong problem‑solving, decision‑making and solution‑oriented mindset with the…