Senior Finance Director

Presidio, Where Teamwork and Innovation Shape the Future

AtPresidio, we’re at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses—and their customers—to achieve more through innovation, automation, and intelligent insights.

The Digital Transformation team partners across business, functional, and IT organizations to deliver technology-enabled transformation. We drive strategic initiatives that simplify and automate business processes and execution, enable adoption and continuous improvement, and ensure full value realization from our back-office and service delivery investments.

Our primary transformation program is in the first phase of a multi-year journey to modernize core processes and technology supporting our back-office and services execution. Our goal is to deliver a best-in-class, integrated solution that transforms how our employees work and how our customers experience our services.

The Senior Finance Director of Digital Transformation plays a pivotal role in leading this effort, shaping strategy, driving execution, and ensuring measurable outcomes. The primary focus of this role will be Professional and Managed Services – driving successful deployment, adoption, and continuous evolution of our services platform and end-to-end processes. This leader will also influence the governance and delivery frameworks that guide subsequent transformation phases.

• Serve as a Program Governance Team Member, with responsibilities for the overall health and performance of the Transformation Program, oversight, decision‑making, and alignment to drive consistency across initiatives
• Provide transformation leadership and governance across programs and work streams delivering back‑office/services modernization
• Partner with internal technology teams and implementation partners in the delivery of large initiatives, ensuring alignment to desired outcomes
• Ensure requirements gathering is inclusive and comprehensive, and support the business in participating in sessions
• Influence the design of delivery, detailed execution, and communications frameworks and playbooks

• Provide thought leadership on the Professional Services Automation platform design, user experience, and solution optimization to enable adoption and long‑term usability
• Optimize real-time visibility and performance management across practices, personas, and the management hierarchy
• Support the business in ensuring employees (at initial deployment and subsequent new hires) are empowered to use tools effectively through change management, training, and ongoing enhancement
• Define and lead the detailed post‑deployment strategy, i.e., hyper‑care, proactive monitoring, staffing model, reporting, backlog prioritization

• Establish and lead the Certinia Governance team of business and functional leaders and SMEs
  • Establish decision‑making frameworks, prioritization models, and controls that enable agility while ensuring compliance, stability, and scalability
  • Identify evolving needs and translate them into actionable platform and process improvements
  • Partner closely with Certinia to identify and capitalize on vendor‑recommended innovations while shaping their product roadmap to support evolving enterprise needs
  • Drive the roadmap for post‑deployment innovation
    , prioritizing new capabilities, automation opportunities, and AI‑driven enhancements that deliver measurable business value
• Guide iterative releases and feature enhancements, ensuring alignment with enterprise architecture, data strategy, and service delivery objectives
• Foster a continuous feedback loop that balances innovation, user experience, and performance optimization

• Ensure realization of business case benefits, driving accountability for achieving the financial, operational, and experience outcomes committed to in the transformation business case
• Measure and communicate the impact of enhancements, demonstrating value…