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Patient Care Coordinator

Job in Parker, Collin County, Texas, USA
Listing for: CYB Human Resources, LLC
Full Time position
Listed on 2026-02-13
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Receptionist, Medical Office
  • Administrative/Clerical
    Healthcare Administration, Medical Receptionist
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Location: Parker

Parker, United States | Posted on 08/01/2025

  • City Parker
  • Country United States
Job Description

Summary/Objective

Greet and check-in patients upon arrival, clean up and tidy up of the office.

Schedule and confirm patient appointments

Collect and update patient information in the electronic medical records system

Answer phone calls and respond to patient inquiries

Coordinate referrals to specialists and follow-up appointments

Assist with insurance verification and billing processes

Maintain cleanliness and organization of the office area

Provide administrative support to healthcare providers

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Open and set up the clinic each day to ensure a smooth start.
  • Answer phone calls, schedule appointments, and assist patients with inquiries.
  • Collect copays, and process payments.
  • Call patients for appointment reminders, follow-ups, and rescheduling as needed.
  • Communicate with pharmacies to process medication requests and resolve issues.
  • Assist providers with administrative tasks, including documentation and patient coordination.
  • Maintain a clean and organized workspace, including taking out trash and restocking supplies.
  • Provide a welcoming and supportive environment for patients and staff.
Requirements

Required Education and Experience

One to three years.

High school diploma or equivalent.

Proficiency in office administration tasks

Experience working in a medical or MENTAL HEALTH.

Knowledge of mental health terminology and procedures

Strong organizational and multitasking abilities

Excellent communication and interpersonal skills

Attention to detail and accuracy in data entry and record keeping

Ability to handle sensitive patient information with confidentiality (HIPAA privacy rights)

Preferred Education & Experience

  • One to three years.
  • PTO
  • Medical, dental, and vision
  • Holidays (Christmas Eve and New Years Eve observed as paid holidays as well)
  • Paid Staff Day out. Entire practice closed to go out for fun with all staff in all 5 locations
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