Front Desk Receptionist; Medical

Internal Healing and Wellness MD, led by Dr. Imran Khan, is a leading functional medicine practice based in The Woodlands, TX, offering both local and virtual services. Dr. Khan, a board-certified medical doctor with advanced training in functional and lifestyle medicine, specializes in addressing the root causes of complex, chronic health conditions. Through a holistic approach that includes comprehensive history reviews, specialized lab testing, and personalized treatment plans, the practice helps patients optimize their health and address issues such as thyroid disorders, autoimmune diseases, chronic fatigue, and more.

Internal Healing and Wellness MD is committed to evidence-based, patient-focused care that promotes healing and well-being.

The Front Desk Receptionist with Medical Experience will be responsible for ensuring seamless front-desk operations and providing exceptional customer service. Duties include managing phone calls, scheduling appointments, greeting patients, maintaining patient records, and handling administrative and clerical tasks. The role requires excellent organizational and communication skills to ensure a positive experience for every patient. This is a full-time, on-site position located in Shenandoah, TX.

Immediate availability is required for this urgent role.

• Strong Phone Etiquette and Customer Service skills to ensure a professional and welcoming interaction with patients
• Experience in Medical Receptionist Duties, including appointment scheduling, patient check-ins, and handling inquiries
• Proficiency in Clerical Skills such as record-keeping, data management, and basic administrative tasks
• Excellent Communication abilities, including verbal and written proficiency
• Prior experience in a medical or functional medicine environment is highly desirable
• Ability to multitask effectively and maintain organization in a fast-paced medical setting
• Proficiency with Microsoft Office; comfortable learning EHR systems (Athena & Cerbo).
• Insurance Eligibility & Benefits verification