Customer Service Representative

Customer Service Representative

Agency

452 MENTAL HEALTH AND SUBSTANCE ABUSE SERV.

Job Posting End Date

Refer to the date listed at the top of this posting, if available. Continuous if date is blank.

Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Full/Part-Time

Full time

Job Type

Regular

Compensation

Annual Salary: $28,000.00 / $13.46 hourly.

This position’s primary role is to answer the main phone line to the facility. The position is responsible for greeting customers and providing them with requested information or assistance concerning services provided by the facility or directing the request to the appropriate person. Responsibilities may include operating various types of telephone or communications equipment, including switchboards and communications consoles.

About the Agency

Jim Taliaferro Community Mental Health Center in Lawton, OK is a community-based center with a primary focus on mental health and substance abuse treatment. The inpatient and outpatient services include special groups and programs for adolescents, persons with co‑occurring mental health and substance abuse disorders, seniors and older adults, women, men, and criminal justice groups.

• Full‑time employment
• Annual Salary: $28,000.00 / $13.46 hourly
• Primary
  
  Working Hours:
  
  Monday – Friday 8 am – 5 pm
• FLSA Status:
  Non‑Exempt

Benefits include:

• Generous state pay‑benefit allowance to help cover insurance premiums
• A wide choice of health insurance plans with no pre‑existing condition exclusions or limitations
• Flexible spending accounts for health care expenses or dependent care
• Employee assistance programs and health and fitness programs
• 11 paid holidays
• 15 days of vacation and 15 days of sick leave in the first year
• Retirement Savings Plan with a generous match
• Longevity bonus for years of service
• Student loan repayment options
• Training opportunities for CEU requirements

• One year of experience in sales, public contact work, mail handling and processing, or general office clerical work; or an equivalent combination of education and experience.

• Applicants must be willing and able to fulfill job‑related travel and have a valid driver’s license.

Applicants for safety‑sensitive positions will be required to submit to a urinalysis to test for drugs. Appointment to a safety‑sensitive position is contingent upon a negative drug test.

Reasonable accommodation to individuals with disabilities may be provided upon request.

We are an Equal Opportunity Employer. The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.