Stylist in Training​/Apprentice Stylist

A stylist-in-training at Regis is a temporary 90-day position designed to integrate an unlicensed, future stylist into the salon workplace and to help them learn the business. It is the stylist-in-training's responsibility to deliver exceptional customer service and to communicate effectively with management, customers, and co-workers.

• Market and grow the business
• Observe other stylists/managers at work and ask relevant questions
• Provide exceptional customer service
• Control expenses
• Promote and sell services and retail products
• Answer telephones, stock and dust shelves, and sweep hair
• Complete all other duties as assigned by manager

Promotion to stylist may be available if the stylist-in-training obtains licensure. A promotion to stylist is not automatically guaranteed. The stylist-in-training must apply for the stylist position to be considered for promotion. To be considered for the promotion, the stylist-in-training must:

• Must graduate from an accredited cosmetology school and obtain the necessary license(s) to perform salon services within or before 90 days of hire-date
• Ability to work in a dynamic salon environment
• Good time management skills, good judgment, and the ability to multi-task
• Well-developed interpersonal skills to communicate in a professional and courteous manner with customers, co-workers, and management
• Computer knowledge including but not limited to point-of-sale systems and data entry
• Ability to work a flexible schedule including nights and weekends

• Market and Grow the Business: Promote and sell services and products, including recommending and selling additional services and/or retail products which will enhance and improve the customer's image and/or contribute to the customer's satisfaction with services performed; coordinate promotional sales displays as directed by the company using Shop Talk; responsible for sales to walk-in retail customers.
• Provide Exceptional Customer Service: Understand the needs of the customer, greet each customer professionally by name, escort all clients through the salon, give salon tour when necessary; estimate wait times for scheduled and unscheduled appointments; answer the telephone promptly and professionally; handle general complaints and refer customer service issues to the manager.
• Manage and Control Expenses: Follow weekly salon schedules as directed by Salon Manager; correctly charge for services rendered and products purchased, including proper discounting according to Company policy; safeguard company assets by adhering to company policies and procedures.
• Complete Required Administrative Tasks/Compliance: Perform a variety of tasks related to assisting salon operations, including but not limited to: answering telephones, stocking shelves, sweeping hair and other duties as assigned by manager; communicate effectively with management, customers and co-workers in a professional and courteous manner; maintain and uphold safety standards by identifying and correcting conditions that affect salon safety; attend work timely and consistently, including attending mandatory staff meetings, training sessions or as otherwise required by management;
  
  adhere to all corporate policies, procedures and work rules; handle all POS transactions including opening and closing the register.

• Frequent lifting up to 10 lbs. to stock retail shelves. Occasional lifting 10-25 lbs. to assist unloading monthly shipment of products.
• Continuous standing throughout the day
• Continuous reaching, alternating between shoulder level and above shoulder level height to stock shelves.
• Occasional pushing and pulling to move styling chair.
• Continuous exposure to various chemicals and…