Deposit Operations Specialist

About The Role

The Deposit Operations Specialist will perform a variety of clerical duties related to Deposit Services. This position provides a wide range of support to Deposit Services Managers and all other bank departments and locations. This position includes reviewing, processing and updating daily work while providing excellent customer service.

Join the Guaranty Bank and Trust Team!

Are you ready to embark on a career in the banking industry? At Guaranty Bank and Trust, we aim to support our neighbors with personalized service, community involvement, and a positive work environment.

Founded in 1913, Guaranty Bank & Trust focuses on building bridges and nurturing growth. The bank has been recognized for excellence, including being named one of the “Best 100 Companies to Work for in Texas” by Texas Monthly Magazine for thirteen consecutive years and earning a 5-star rating from Bauer Financial, Inc.

We offer competitive pay, comprehensive benefits, and ample Paid Time Off (PTO) to support work-life balance. We emphasize on-the-job training and continued educational opportunities to help your career flourish. We are eager to welcome you as a new Deposit Operations Specialist (Full-Time) to help drive change and foster a fun and inclusive work environment aligned with our core values.

• Represent the Bank in a courteous and professional manner.
• Respond to inquiries from internal and external customers.
• Balance report totals to general ledger totals daily, locating and correcting errors.
• Assist with reviewing, processing, and performing daily operational duties.
• Review and analyze items using fraud software.
• Assist with debit card fraud review and analyze patterns for fraud prevention.
• Accept and make account transfers for customers via telephone.
• Assist with processing daily wires.
• Assist customers with debit card questions.
• Develop and maintain in-depth knowledge of bank products, services, department procedures and policies, and regulations to ensure accurate handling of customer inquiries.
• Comply with compliance and privacy policies to maintain confidentiality and information protection.
• Comply with all relevant federal, state, and local regulatory rules and company policies and procedures.
• Complete and pass all required regulatory compliance training as assigned.
• Perform additional duties as assigned by management.

• Self-motivated with a strong work ethic and ability to handle high pressure situations.
• Strong written and verbal communication skills.
• Good analytical skills with ability to problem solve with excellent attention to detail.
• Strong organizational skills and ability to work as part of a team.
• Proficiency in Microsoft Word, Excel and Outlook.
• Must live within 45 minutes of the bank's location listed below.
• Bilingual (English/Spanish) preferred.

Guaranty Bank & Trust Operations building in Pittsburg, TX. Must live within 45 minutes of the bank's location listed below.

Address: 4845 US Hwy 271 N, Ste 1S Pittsburg, Texas 75686

• High School diploma or equivalent.
• Minimum 6 months customer service experience.
• Minimum 6 months previous banking or general accounting experience.
• Minimum 1 year experience with computer skills including Microsoft Word, Excel and Outlook.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is often required to sit, use hands in repetitive motions to finger, grasp, handle or feel, and talk or hear. The employee is occasionally required to stand, walk, and lift or reach with hands and arms. Must be able to operate routine office equipment and work on a computer for 6-8 hours per day when necessary.

Must be able to work extended hours or travel off site as required. Regular, reliable, and timely attendance is expected. Ability to climb/descend stairs in an emergency is…