Accounts Receivable Manager

Accounts Receivable Manager

Location: Alpine

Department: Accounting Services Department

Salary: $57,866

• Bachelor’s degree in finance, accounting, business, or a related field, or four or more years of relevant experience, or a combination of education and experience equivalent to the degree requirement.
• Three or more years of progressively responsible experience in student financial services, accounting, or business operations.
• Two or more years in a supervisory role in a higher education setting.
• Strong understanding of accounting principles, financial reporting, and reconciliation processes.
• Excellent organizational and time‑management skills to handle multiple priorities.
• Ability to lead and supervise staff and manage stressful situations professionally.
• Ability to maintain confidentiality and handle sensitive information.

Summary: The Accounts Receivable Manager manages financial activities for students enrolled in both on‑campus and accelerated online programs at Sul Ross State University, providing oversight and coordination for student business services. Responsibilities include tuition and fee processing, collections, refunds, third‑party billing, and compliance with state regulations.

• Coordinate student business services, ensure tuition and fee processing aligns with state reporting deadlines for both institutions, and collaborate with staff to resolve student account issues.
• Respond promptly to student inquiries via email and phone, review and approve or deny refund requests outside standard policy, and resolve disputes related to student financial accounts.
• Monitor and maintain budget revenue and expenditures, review and enter accounting data to process faculty payments for course delivery and development, supervise Accounts Receivable and Cashier Staff, foster teamwork, maintain morale, and ensure timely completion of assignments.
• Manage online dual credit program tuition payments and notifications, process refunds to students or lenders as required.
• Manage overdue accounts and initiate collections when necessary for both campuses, create journal entries for the finance office for funds deposited at the bank or received by campus offices, collaborate with Housing and Aramark to reconcile student meal plans and ensure timely vendor payments, and provide backups for all positions reporting to the Accounts Receivable Manager during prolonged absences.

This position requires the ability to sit for extended periods while working at a computer, with frequent use of hands and fingers for typing and handling documents. The role may involve occasional lifting of office materials and files weighing up to 20 pounds.

This position is based in a standard office environment with moderate noise levels and involves frequent interaction with students, staff, and external vendors. Occasional extended hours may be required during peak periods such as registration and billing deadlines. Minimal travel may be necessary for training or university‑related meetings.

It is the policy of Sul Ross State University to provide equal employment opportunity for all persons in accordance with their individual, job related qualifications and without consideration of race, creed, color, sex, religion, age, national origin, disability, sexual orientation, gender identity, veteran status and ancestry. Equal employment opportunities shall be afforded in all personnel actions or decisions including, but not necessarily limited to, recruitment, hiring, training, upgrading, promotion, demotion, termination and salary.

Retaliation is prohibited against a person who opposes a discriminatory practice, files a charge, testifies, assists or participates in an investigative proceeding or hearing.