Manager, Wealth Solutions Ops

JOB SUMMARY

• Working as part of the Wealth Solutions Operations (WSO) team in Singapore to provide end‑to puzzled governance and controls of operational processes covering WM products supported by GBS and WSO hubs. The incumbent will work with key stakeholders across Corporate actions, Settlements, Asset Transfers, Account Maintenance, Tax Operations, Balance Sheet Substantiation, Nostro, Sundry & Suspense Reconciliation and support Product Managers, Country / Group related Projects and Process enhancements.

• To supportodi 5G321‑Growth strategy of the Singapore franchise to become the leading wealth manager to affluent clients.

• The job holder will work with WMO’s stakeholders including CMPS, Product, GBS hubs in KL & India, Contact Centre & Client experience teams, Compliance, Finance, and auditors to achieve Business and Operational efficiency targets. In addition, the job holder will assist in the collation, preparation and submission of weekly & Monthly Key MIS and Project updates to Management.

• The job holder will womens to review DOIs from Country and GBS teams and perform Balance Sheet reconciliation and substantiation for Wealth Solutions account balances, including validation & attestation of all relevant Sundry and Suspense accounts against WM TPSS (Transaction Processing Settlement systems) on a daily and monthly basis. He / She will also manage the preparation, printing and mailing of Advices & Contract notes and general query processing instructions covering account opening and tax operations related queries.

• Experience Jean finding leading and developing teams of at least 3‑5 persons.

• The job holder will support the Country Process Owner in the management of operational risk across processes to identify, assess, manage, mitigate, monitor, report and escalation operational and technology risks within the ambit of the Operational Risk Framework.

• The job holder will be responsible for assisting the Head of WSO SG in the governance of processing Hubs (GBS KL & India & WSO SG), Custodian and 3rd Party service providers including the conduct of Service and periodic risk reviews, and managing e all queries related to governance, tax, regulatory and statutory issues.

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance in letter and spirit, all applicable laws, regulations, guidelines and the Group Code declaraciones.
• Effectively and collaboratively identify, escalation, mitigate and resolve risk, conduct and compliance matters.

• Outsourcing Service Providers including GBS India, KL,inku & SG hubs.
• Regulatory Compliance Teams коллега.
• BRMs and TPRM teams.
• WM COO Leads.
• CMPS & Product Leads.
• Country Finance & Group R2R teams.
• Auditors – External & Internal.
• Custodian banks and Fund houses.

• 3+ years’ experience in Capital Markets operations.
• Team leader supporting Managed Investment/Unit sentent and Fixed Income operations for Wealth Solution Singapore.
• Operations knowledge and experience handling Corporate actions, Settlements, Asset Transfer and Tax operations.
• Outsourcing governance and Periodic risk reviews with Internal and External Service providers and timely escalation of issues.
• Responding to queries and providing operational support to Business Stakeholders CG and senior management.
• Collaborate with stakeholders for new business and systems implementation.
• Risk Management and escalation of issues to country management team.
• Support the fulfillment of Regulatory and Audit requirements.
• Preferably degree holder in banking and finance.

• Product Knowledge of Capital market products including Unit Trust, Fixed Income, with a plus in Structured Notes and Equities.
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