Senior Manager, Business Unit Risk - Premier Bank Digital Assets

Your opportunity

At Schwab, you are empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

We are offering the opportunity for a dynamic and engaging Business Unit Risk leader to join Charles Schwab Premier Bank’s Digital Assets team offering spot crypto trading for our clients. This spot crypto product offer will complement an existing extensive range of brokerage and banking products, serving a critical role in maintaining Schwab’s place as a leading financial services firm, providing accessibility and award‑winning education on cutting‑edge products and services for our clients.

The Senior Manager of Business Unit Risk will play a significant part in the ongoing development, deployment and operation of the overall risk program pertaining to the Bank’s digital asset product(s). This role will be responsible for conducting active monitoring of various risk activities which span across various business units in the Company. Responsibilities will include hands on risk and control development, reporting and administration, ongoing vendor oversight and customer complaint monitoring, regulatory compliance and driving risk accountability across the first line in a matrixed environment.

This is an individual contributor position. Key responsibilities include (but are not limited) to below:

• Functional knowledge and experience in spot crypto and digital assets trading and custody in a Banking or Financial services environment.
• Assist the Director to ensure successful deployment and operation of digital assets risk management program and roadmap deliverables.
• Help develop a program change management framework and participate in monitoring changes to enterprise crypto risk profile and processes and report as appropriately.
• Conduct Risk assessments to identify any possible gaps, efficacy of controls implementation and review.
• Recommend and implement processes to foster education and awareness of Crypto and digital assets knowledge to the broader Schwab organization.
• Tactically coordinate with various enterprise risk teams and program stakeholders to identify, assess, respond, measure, and report key risks related to the product implementation and ongoing monitoring.
• Participate and offer subject matter expertise in activities that define business, technical, and operational requirements in Schwab’s crypto and digital assets space identifying gaps and issues.
• Provide analysis, triage and support of digital assets related risk escalations and participate in resolution and/or make recommendations for further investigation as appropriate.
• Participate in root cause analysis, identification of risk themes and thematic issue resolution as appropriate. Also participate in related reporting and remediation.
• Assist Director of digital assets with detailed documentation, administration, and reporting to program related committees and subcommittees.
• Be a thought leader in assisting with creation and implementation of comprehensive, holistic controls in a heterogeneous and decentralized business environment with a variety of users including employees, business partners, contractors, professional services and customers.
• Stay abreast of emerging and regulatory risks pertaining to the crypto and digital assets and maintain subject matter expertise to assist the Director in ensuring that program reflects business and regulatory drivers without affecting operational efficiency.
• Actively participate as an invaluable member of a high-performing risk team, fostering a culture of collaboration, accountability and continuous improvement.
• Assist in creating program and operating procedures to continuously improve the digital assets risk management program.
• Assist in the management of responses to Program related audit and regulatory inquiries.
• Assist in the management of responses to Program related inquiries from Charles Schwab leadership, businesses, subsidiaries, teams, and partners.
• Lead cross-functional efforts among members Program teams and stakeholders.
• Assist in the development of metrics,…