Loan Assistant

Job Details

Job Location
:
Rockdale Branch - Rockdale, TX 76567

General Summary
:
Assists and supports day-to-day activities of the loan officer. Processes and tracks loan documents by performing the following duties:

• Writes up worksheets, applications, loan agreements, inspections and HMDA worksheets
• Handles courthouse/County Clerk filings; titles, etc.
• Creates a temporary file and track documents for all real estate loans
• Identifies and resolves problems in a timely manner
• Acts as the communicator with our credit analyst (Michelle Harris in Cameron)
• Processes written correspondence to customers and others
• Reviews applications and performs debt to income calculations
• Becomes familiar with and uses Connections
• Writes demand letters
• Keeps the Excel spreadsheet postings
• Opens and processes supervisor’s mail and answers phone calls
• Assists with keeping all files in order, and imaged
• Becomes proficient in documentation requirements as per loan type
• Prepares entries to be posted (GL tickets, journal entries, online posting, and wire out forms)
• AFT/ACH setup
• Reviews all loan packages for required documentation and errors
• Works loan officer’s exception lists, assisting in obtaining follow-up documentation as well as keeping the loan officer apprised of outstanding items
• Coordinates and communicates with Branch Manager to assist with rotations of opening, closing, lunch periods, etc.; particularly at small branch locations
• Other duties as assigned.

• Knowledge of the Internet, Microsoft Excel, Word, and Outlook
• Ability and willingness to gain proficiency with the Core System, Imaging System, and Connections
• Attention to detail
• Pursues training and development opportunities
• Ability to deal with difficult or emotional customer situations, respond promptly to customer needs, and respond to requests for service and assistance
• Speaks clearly in positive or negative situations. Listens and gets clarification.
• Writes clearly and informatively, editing work for spelling and grammar
• Treats everyone with respect and consideration regardless of their status or position. Keeps commitments. Works with integrity and ethically
• Supports Classic Bank’s goals and values
• Adapts to changes in the work environment, dealing with frequent change, delays, or unexpected events
• Follows instruction, responding to the direction of management.
• Volunteers readily. Asks for and offers help when needed

• High School Diploma/GED Required
• Banking experience preferred
• Experience with 10-key calculator

• Expresses or exchanges ideas by means of the spoken and written word
• May be required to stand or sit for long periods of time
• May occasionally lift up to 25 pounds
• Exposure to a potentially hazardous condition – robbery. Receives detailed instructions and procedures to be followed to minimize the risk

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.