Customer Service Associate

Overview

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$37,440.00/yr - $43,680.00/yr

Ewing Outdoor Supply
11392 US Hwy. 281 North Bldg A
Round Mountain, TX

• $18-$20/hr doe

Ewing Outdoor Supply is looking for a Landscape Materials Yard Customer Associate to provide excellent customer service at our Round Mountain, TX Super Center
.

You must have the ability to lift 50-70 lbs. and perform in a seasonal high heat environment. The ability to learn the POS (point of sale) system is a must, as well as the ability to identify products and extend a top level customer experience. You will be provided all the training you need to be successful, so we are looking for a committed teammate with interest in growth opportunities, can hustle and be a great team fit.

Interested parties apply below and let us see if you are a fit on our team and in our family.

• Go the extra mile to engage customers (including assistance in the materials yard)
• Greet and direct customers
• Assist customer in the yard with orders and identification
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers  questions about specific products/services
• Cross-sell products
• Manage returns of merchandise
• Coordinate with your team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Stay up-to-date with new products/services
• Ask for feedback on provided services and resolve clients  complaints
• Inform customers about new products and services
• Loading materials in customer vehicles with efficiency and extreme care
• Keep updated records of inventory and activity logs
• Comply with company policies and legal guidelines
• Help maintain a safe and orderly environment of the facilities

• Customer orientation and ability to adapt/respond to different types of characters
• Ability to multi-task, prioritize, and manage time effectively
• Basic math skills
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments
• Valid driver s license
• Excellent organizational and time management skills
• Good driving record with no traffic violations

• Bilingual (English & Spanish)
• Ability to operate forklifts and tractors in a variety of weather and traffic conditions (willing to train the right candidate)
• Proven work experience as a Customer Service Associate, Sales Associate, or similar role
• Knowledge of landscape materials yard inventory stocking procedures
• Attention to detail and familiarity with industrial equipment
• Excellent physical condition and coordination

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources
• Profit Sharing

We have the 4 C s that make your job a career!

Career Development- To invest in your personal and professional growth, we offer a variety of training resources.

Compensation- We offer competitive market wages, great benefits, PTO & bonus potential!

Culture- We are family-owned, which gives us a unique culture, and we have fun with everything we do!

Care- We care about all our employees because we would not be where we are now (over 100 years) if it weren’t for you!