Shift supervisor, Child Care​/Nanny

Overview

VQ is a national comprehensive child, youth and family services organization committed to providing successful and effective services while adhering to the highest professional standards. VQ operates around the nation, providing care services such as residential programming, community-based services, and in-home services for children and their families. We work with state and federal governments to go where the need is greatest and give back to communities that need our services the most.

Regardless of the circumstances and background that a child comes from, we believe they deserve an opportunity for a good life.

• Shift Supervisor duties include ensuring the expected service delivery of residential services for all children in care.
• Supervise and coordinate the daily operations and direct care staff of the designated shift to ensure safety, well-being, and delivery of residential services.
• Create a safe environment conducive to learning and behavioral management.
• Leadership and Supervision: oversee and coordinate youth care workers on the shift; assign duties; delegate responsibilities; monitor performance; update staff schedules to meet ratios and manage overtime.
• Direct supervision of youth care workers and children in care; plan and coordinate special events, acculturation activities, holiday celebrations, outings, leisure and large muscle group activities; ensure implementation of programs.
• Maintain a safe, clean, hazard-free facility/home; assist with household chores as needed.
• Ensure documentation is completed according to policy and adheres to VQ, ORR and Licensing reporting standards.
• Assist in evacuation of children as needed; organize, facilitate and attend team meetings; ensure staff attendance.
• Collaborate with other management team members for effective communication and coordination; attend departmental and program meetings for updates and policy changes.
• Drive continued growth as a leader; lead by example with self-awareness and skill development; build a positive culture that supports growth, teamwork and trauma-informed care.
• Motivate, supervise, and develop the team to support service integration and program improvement initiatives; supervise, guide, and mentor program staff toward delivering high-quality services, including recruitment and training; ensure ongoing training to meet state and federal mandates.
• Develop corrective action plans or disciplinary memos to address performance issues in collaboration with the Program Director and Assistant Program Director.

• Review ORR placement requests; complete intake and program orientation for new arrivals.
• Assign and complete bed movements; ensure all children receive needed accommodations; ensure compliance with licensing regulations.
• Assist with OTC and prescribed medication; document the child’s progress, behavior, and health while in care.
• Conduct intake and property inventory upon the child’s arrival; provide essential needs such as meals, clothing, hygiene products, shower, and bedroom assignments.
• Develop positive rapport with youth and serve as a role model; interact with children during activities and recreational time.
• Teach, coach, and supervise children in activities of daily living; assist with children’s medical, dental appointments, and reunifications.
• Ensure child rights are upheld and residents are aware of the grievance procedure; responsible for distribution and documentation of medications to youth.

• Strong management, organizational and leadership skills.
• Commitment to professional development and proactive research.
• Excellent verbal and written communication skills; organized with attention to detail.
• Ability to work independently and as a team member; culturally sensitive and understanding of all children served.
• Ability to handle and maintain confidential information; assist with emergency situations; demonstrate emotional intelligence for self-care and as a role-model.
• Ability to follow established policies and procedures; collaborate with peers and others to achieve mission goals; strong computer skills (Microsoft Office, Google Workspace, Google…