Customer Service Graduate

Location: Spring

Customer Service Graduate

This role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next.

We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

About the Program

Office of the COO (OCOO) PREP

Professional Readiness & Excellence Program (PREP)

12-24 Month Rotational Program | High‑Potential Early Career Talent

The PREP program is an early‑career accelerator within the Office of the Chief Operating Officer (OCOO). Designed for recent graduates with high potential, this program offers rotations across the core OCOO functional areas, giving graduates broad exposure, impactful project experience, leadership visibility, and a fast‑paced development environment. This immersive experience will expose you to a broad spectrum of strategic and financial disciplines, preparing you for a permanent placement in a team that aligns with your strengths and interests.

This program aims to attract, develop, and retain early‑career talent, preparing them to become the next generation of OCOO leaders.

Who We're Looking For

As an OCOO PREP Rotational Graduate, you will work on strategic, operational, and transformational initiatives across multiple OCOO teams. You will gain hands‑on experience in service excellence, operations transformation, digital strategy, process engineering, customer delivery, financial analysis and insight generation, and executive‑level program management.

We're seeking high-potential graduates who are:

* Strategic, forward‑thinking, and resourceful

* Strong on interpersonal awareness

* Quick to adapt to an always-changing industry

* Ready to excel in a fast‑paced development environment

Rotation Areas May Include:

* Process & Operations Transformation

* Digital Strategy

* OCOO Strategy & Operations

* Service Excellence APJ, NA, LATAM, EMEA

* Service Excellence Embedded Financing

What You'll Gain

You will be part of a global PREP cohort with:

* Formal onboarding

* Assigned mentors

* Soft‑skills and leadership training

* Monthly check‑ins and development assessments

* End-of-project reporting and executive presentations

You will participate in rotations, across different teams in the OCOO organization, being assigned to specific projects with goal setting and clear metrics of accomplishments through the duration of your stay.

Upon graduation after the 1-2-year program, you would be a candidate to be assigned to a final placement based on your performance, skills developed, profile preference, and business needs. This end‑to‑end structure differentiates PREP as a strategic talent pipeline for OCOO.

Qualifications

* Recent graduate (Bachelor's or Master's) in Business, Finance, Engineering, Data Analytics, Supply Chain, IT, or related fields.

* Ability to work with cross‑functional teams across global time zones.

* Demonstrated leadership capability through internships, student leadership, or project work.

* High learning agility, self‑drive, and adaptability.

* Outstanding written & verbal English communication

Preferred

* Experience with process analysis, financing operations, digital tools, workflow mapping, AI or automation.

* Internship experience in financial institutions, operations, strategy, digital, or customer‑facing roles (strongly preferred given PREP's rotation opportunities).

* Strategic thinking & systems understanding

* Business acumen and data‑driven decision making

* Customer‑centric mindset

* Adaptability & comfort navigating ambiguity

* Professional maturity and strong relationship‑building skills

Ad…