TJJD - Program Specialist - Administrator MCL

General Description

Performs routine (journey-level) consultative services and technical assistance work in supporting facility team leaders, supervisors, and managers in relation to work/shift schedules, leave processes, and reporting. Work involves coordination and assistance to facility staff and managers by entering and maintaining assigned shifts and absences in the campus shift scheduling system. Maintains communication with agency HR staff and acts as a liaison for employees and supervisors on shift schedules and leave issues.

Monitors, identifies, and reports system issues and problems to appropriate staff. Gathers, analyzed, correlates, and compiles data and produces reports, correspondence, and other documents. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment. May be required to work in excess of 40 hours per workweek and be on-call.

• Provides support and collaborates in the planning, development, implementation, analysis, and documentation of an agency program.
• Enters data and conducts inquiry into the campus shift scheduling system and other automated systems.
• Analyzes reports, logs, or forms; researches discrepancies; and corrects data or information.
• Tracks, monitors, coordinates, and/or schedules activities to ensure deadlines or requirements are met.
• Communicates with others (internally and externally) to provide, exchange, or verify information, answer inquiries, address issues, or resolve problems or complaints.
• Prepares management reports, analyzes information to keep management informed, and responds to issues.
• Identifies and reports systems problems.
• Collects, organizes, analyzes, and/or prepares materials in response to requests for program information and reports.
• Provides consultative services and technical assistance for agency programs.
• Prepares administrative reports and specialized projects.
• Demonstrates proficiency in the use of the computer to perform essential job functions, including accessing needed information within the automated systems.
• Reports any presence or perception of racial, ethnic, and/or gender disparities.
• Performs a variety of related duties not listed, to be determined and assigned as needed.
• Performs all duties in compliance with agency safety policies and procedures.
• Reports safety hazards and corrects hazards when possible.
• Completes required documentation in the event of an accident/injury within requested time frames.
• Attends work on a regular and predictable schedule in accordance with agency attendance and leave policies.

Minimum Qualifications:

High School diploma or equivalent. Six (6) years of full-time wage earning experience consisting of any combination of: managing a program area; administrative support to a program area; or Juvenile Correctional Officer (JCO) / Youth Development Coach (Coach) experience.

Preferred Experience:

Bachelors degree in business, education, public administration, criminal justice, social sciences, or a related field. Experience and Education Substitutions:
Completed course hours of undergraduate study may substitute for experience on a basis of 30 course hours for one year of experience. Pro-rated part-time experience may satisfy the experience requirements. Any degree, diploma, high school equivalent, or course hours required to meet minimum qualifications must be from an accredited educational institution. This position is subject to mandatory pre-employment drug testing and any offer of employment is contingent upon acceptable results from a drug screen conducted for the agency.

Alphabetizing, Analyzing, Ability to communicate effectively, orally and in writing, Ability to see, Ability to hear (with or without aid), Operate motor equipment, Identify colors, Depth perception, Lifting up to 25 lbs., Carrying up to 25 lbs., Pulling, Pushing, Walking

State of Texas Benefits and Retirement Information:
Retirement plan, paid group health life insurance for employee, paid holidays, paid vacation leave, paid sick leave, longevity pay, educational assistance program, employee assistance program. Optional add-on benefits include:
Dental, Vision, Optional Life Insurance, Voluntary ADD Insurance, Dependent Health Life insurance, Health Dependent care flexible spending accounts, etc. Additionally, certain designated positions are eligible for hazardous duty pay, career ladder advancements, and free meals while on duty.