Administrative HR Assistant

Join Our Team as an Administrative Assistant

Support Facility Staff and Strengthen Business Operations

Creative Solutions in Healthcare is seeking a highly organized and dependable Administrative Assistant to support daily facility operations, HR coordination, and business office functions. This role is essential in ensuring smooth administrative workflows, accurate documentation, and strong support for facility leadership and staff.

If you enjoy being the go-to support person and thrive in a fast-paced long-term care environment, we would love to meet you.

In this role, you will:

• Manage communication by answering phones, returning messages, and directing inquiries appropriately

• Support employee onboarding, pay rate changes, and personnel record maintenance

• Assist with recruitment coordination, application screening, and interview scheduling

• Respond to payroll and employee record inquiries while maintaining confidentiality

• Support accounts receivable processes, including assisting with collections and documentation

• Help process private pay billing and verify financial information for admissions

• Assist with insurance and Medicare claim documentation and follow-up

• Maintain accurate records related to resident trust funds and financial files

• Coordinate mail, supply ordering, data entry, and general office reporting

• Participate in interdisciplinary communication regarding admissions, discharges, and payer updates

• Provide backup support to ensure consistent office coverage

• Serve as a welcoming and professional resource for staff, residents, vendors, and families

We are looking for someone who:

• Holds a high school diploma or GED (college degree preferred)

• Has 2+ years of administrative, HR, payroll, or business office experience (long-term care preferred)

• Demonstrates strong organizational and multitasking abilities

• Has experience with accounts receivable or general financial processes

• Is proficient in Microsoft Excel, Microsoft Word, and general computer systems

• Maintains confidentiality and professionalism in sensitive matters

• Communicates clearly and effectively with all levels of staff

• Meets deadlines with accuracy and attention to detail

• Shows genuine care and respect for elderly and disabled individuals

• Upholds the Patient Bill of Rights and Employee Responsibilities

• Health, Dental, and Vision Coverage starting on Day 1

• AD&D, Short-Term Disability, Cancer, Critical Illness, and more

• Whole and Term Life Insurance Policies

• Tuition Reimbursement for continued education

• Paid Time Off

• Immediate 401(k) eligibility

• Exceptional corporate resources and leadership support

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or