Office Manager

Overview

Office Manager Siskind Susser P.C. | Memphis, TN (On-site)

About Us
Siskind Susser is a nationally recognized immigration law firm based in Memphis. We’re looking for a bilingual (English/Spanish) Office Manager to run front office operations and ensure our Memphis office runs smoothly.

The Role
You’ll be the primary in-office point of contact for clients, visitors, and staff. While phone reception is handled remotely, you’ll manage client intake, daily operations, and office logistics — and you’ll work closely with the COO on operational priorities.

Responsibilities

Client Intake & Front Desk

• Manage the client intake process and ensure accurate, timely onboarding
• Serve as the welcoming face of the office for clients and visitors
• Communicate with Spanish-speaking clients in person and via email
• Coordinate with our remote receptionist on scheduling and intake workflows

Office Operations

• Oversee daily operations and maintain an organized office environment
• Handle mail, deliveries, and office supply ordering
• Identify and implement process improvements
• Provide backup phone coverage when needed
• Support attorneys and staff with administrative needs

Events & Culture

• Coordinate catering for meetings and firm events
• Keep kitchen and common areas stocked and organized
• Help with birthday lunches, holiday events, and team gatherings

• Fluent in English and Spanish (required)
• 3+ years of office or project management experience
• Strong organizational and multitasking skills
• Experience improving workflows and processes
• Comfortable with intake systems and office technology
• Law firm or professional services experience preferred
• Bachelor’s degree or equivalent experience

• Competitive salary
• Health insurance (employer co-sponsored)
• Dental, vision, and life insurance options
• Employer-sponsored disability insurance
• 401(k)
• PTO