Professional Services Lead

About Bridewell

One of the most exciting prospects in the cyber security sector today, Bridewell is a leading cyber security services company specialising in protecting and transforming critical business functions for some of the world's most trusted organisations. We are the trusted partner for operators of essential services and provide end-to-end cyber security capabilities that help our clients overcome their security challenges, allowing them to operate safely and securely.

Bridewell holds the Gold level, Investors in People award which we feel solidifies and reflects on the outstanding calibre that makes us truly one team.

We are looking for an industry expert to lead and grow a team of cyber security consultants in the United States as we continue our expansion in the region, delivering large scale transformational projects, implementing compliance frameworks, and managing multiple customer relationships. Previously operating at a minimum of a Principal Consultant level, you will be responsible for leading customer delivery engagements and management of a growing delivery team.

You will have a strong knowledge across cyber security disciplines and control frameworks, often servicing as a point of escalation for your team and providing services directly into customers.

The role forms part of Bridewell’s leadership team, where you will be involved in shaping services, leading on key initiatives and be at the forefront of driving our business forward.

As a key part of Bridewell’s Leadership Team, the Professional Services Lead is involved in supporting the development of high‑level strategy, service development, project delivery oversight and providing a direct delivery role on key customer engagements as and when required. This will include developing strong working relationships with Bridewell clients, ensuring projects are delivered to a high standard and working across the organisation to support the delivery of key company strategic objectives.

You will report directly to the COO, leading a team of cyber security consultants that operate across a diverse set of disciplines ranging from the implementations of frameworks such as ISO
27001, Supplier Assurance, and Data Privacy across all of Bridewell’s service portfolio.

Regularly apply your substantial, relevant and up to date knowledge of Cyber Security, having expertise and experience across a number of areas, often acting as a key point of authority or escalation from managers and wider members of your team.

Balancing client delivery, strategic initiatives and working as a key member of the leadership team you must also have the ability to manage and develop other Principal Consultants, Team Leaders and Consultants across the company.

The United States is a key growth area for Bridewell and therefore you will be expected to leverage your extensive personal network and key senior relationships to develop new business opportunities for the Bridewell US business whilst ensuring high quality day to day delivery and maintaining exceptional client satisfaction.

• Leading a Bridewell Delivery team of multi-disciplinary Consultants.
• Responsible for the development, performance management and ongoing continual improvement of service areas.
• Accountability for annual company objectives.
• Collaborating with the wider business to ensure that all services lines and associated methodologies are best in class.
• Accountability for client revenue retention and responsible for the delivery of client engagements, working directly with senior customer stakeholders and your teams within Bridewell Consulting to deliver successful outcomes.
• Providing advice, leadership and expertise across your projects in areas such as but not limited to:
• Implementation of Control Frameworks such as ISO
  27001, NIST, ISO
  27701, ISO
  22301, CIS Controls, CMMC, HIPAA and PCI DSS.
• Development of client assessment approaches dependant on customer industry, requirements and operating context.
• Play a key role, supporting sales activities and having key input and decision making in areas of proposal development, client…