Recovery Specialist - Per Diem

About Casa Esperanza

Casa Esperanza, Inc. is a bilingual/bicultural behavioral health treatment provider serving Boston and the Merrimack Valley. Our mission is to empower individuals and families to recover from addiction, trauma, mental illness, and other chronic medical conditions; overcome homelessness and discrimination; and achieve health and wellness through comprehensive, integrated care.

As part of the Casa Esperanza, Inc. team, the Conexiones ATS/CSS will provide services in a fully integrated, holistic, and collaborative manner using a team-treatment approach to ensure the coordination of all client services, both across Casa programs and with external providers. This integrated model aims to facilitate clear communication amongst all providers and eliminate duplication of efforts or conflicting approaches to care;

details necessarily follow up and assignments; and ensure wrap-around support services are in place to maximize treatment effectiveness around clinical and medical functioning.

Our Recovery Specialists ensure the safety of the program environment by assuring program security, monitoring, and other supportive tasks. They oversee the day-to-day activities at the program and ensure the safety and security of clients at all times. They staff the front desk, answer the phones, manage the daily client schedule, ensure that all client activities are completed, and manage the safety and security requirements for the house.

Responsibilities include completing regular rounds, facilitating groups, and other administrative duties as assigned. They provide crisis intervention and medication monitoring and must have computer/data entry skills. English/Spanish bilingual is preferred. All shifts are awake shifts.

• Implements all safety and security requirements, including fire drills, evacuation procedures, and alarm and camera monitoring.
• Reports safety and security concerns to appropriate authorities and staff (i.e., 911/Best Team, Emergency Services, Floor Manager, Program Director, Senior Clinical Staff on Site, etc.).
• Responsible for crisis intervention, counseling, and groups as needed.
• Participate in all mandatory safety and security trainings.
• Participate in regularly scheduled Program and All Agency meetings.
• Coordinate all scheduled client activities and refer clients to appropriate staff for support.
• Ensure windows and doors are secure and alarms are set.
• Secure items that are potentially dangerous in a locked location (e.g., knives, curling irons, irons, razors).
• Monitor all use of client medications, including over-the-counter medications; make medications available at prescribed intervals; observe and record that all medication has been taken in the medication log.
• Secure all client personal property and complete a property log.
• Conduct walkthroughs every two hours and complete checklists/logs as required.
• Ensure all clients, visitors and staff sign in and out.
• Communicate with Case Management staff before and after the shift about client issues or concerns.
• Work collaboratively with case managers and nursing staff to provide assistance to clients.
• Observe building and grounds and report anything unusual to supervisor/nurse on duty.
• Record client issues or concerns in the Communication Log.
• Assist with returning phone calls to potential clients for bed availability.
• Compile and label intake packets for new admissions.
• Search belongings on admission and at discharge and as directed by supervisor.
• Complete paperwork for discharging clients, ensuring proper paperwork is signed before the client leaves the unit.
• Pack client belongings if a client leaves unexpectedly, including the lock-up bag, medications, phone, etc.
• Help the Case Manager with supervised urine screens and belongings searches.
• Complete rounds with the client observation checklist to ensure each client is accounted for.
• Escort clients on fresh air breaks and meal times.
• Inventory linens and/or supplies as needed.
• Inform management if you have familiarity with a client from personal life, as this could be a potential conflict.
• Comply with all Agency policies and procedures.
• Remain on the unit…