Commercial Lines Inside Sales Representative

Job Description

Risman Insurance Agencies is looking for a motivated and client-focused Commercial Lines Inside Sales Representative to join our growing team. This is a warm-lead sales role – no cold calling. You’ll handle referrals, inbound inquiries, and marketing-generated leads, guiding prospects from their first conversation through quoting and binding policies.

This is an excellent opportunity for someone who enjoys building relationships, thrives in a consultative sales environment, and wants to grow their insurance career with a supportive, team-oriented agency that has been serving clients since 1925.

• Annual Base Salary + Commission + Bonus Opportunities
• Paid Time Off (PTO)
• Health Insurance
• Dental Insurance
• Work from Home
• Vision Insurance
• Life Insurance
• Disability Insurance
• Hands on Training
• Mon‑Fri Schedule
• Career Growth Opportunities
• Retirement Plan

• Handle a consistent flow of warm inbound commercial leads and deliver an outstanding client experience.
• Provide consultative sales guidance, identify coverage needs, and present solutions.
• Prepare, present, and finalize commercial insurance quotes.
• Accurately document all interactions in AMS
  360 and manage leads in Agency Zoom.
• Navigate carrier portals and rating systems to provide accurate and competitive options.
• Collaborate with account managers to ensure smooth onboarding of new clients.
• Proactively identify cross‑sell and upsell opportunities.
• Maintain strong follow‑up practices to maximize close ratios.

• Active Property & Casualty license (required).
• Minimum 2 years of commercial insurance sales or service experience preferred.
• Proven track record of meeting or exceeding sales goals.
• Excellent phone skills with a strong, professional presence.
• Comfortable making outbound calls and following up consistently with warm leads.
• Strong conversational skills, able to listen, build rapport, and guide prospects toward solutions.
• Confident, persuasive, and motivated to close business while maintaining a consultative approach.
• Proficient with AMS
  360 (or similar AMS), carrier portals, Docu Sign, Outlook, Word, and related platforms.
• Highly organized and detail‑oriented, with the ability to manage multiple leads and tasks at once.
• Team‑oriented mindset with a proactive, positive attitude.

Risman Insurance Agencies is a well‑established, independent insurance agency serving individuals, families, and businesses across Massachusetts. We provide personalized insurance solutions across personal lines, commercial lines, and private client services, with a strong focus on long‑term relationships and thoughtful risk management. Our team is built on experience, collaboration, and integrity. We believe great insurance starts with understanding our clients’ needs and delivering solutions that protect what matters most—today and into the future.

As an independent agency, we work with a wide range of carriers, allowing our team to design coverage that truly fits each client. Risman Insurance Agencies continues to grow by investing in our people, our processes, and our technology—creating an environment where professionals can do their best work and build meaningful careers.