Account Manager
Listed on 2025-12-31
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Sales
Client Relationship Manager, Business Development -
Business
Client Relationship Manager, Business Development
Be among the first 25 applicants
Travel:
Up to 25% (customer visits, distributor reviews, trade shows)
One of our partners, located in Terrell Texas, is looking for an Account Manager who is experienced in working with products for the oil and gas valve and piping industry. The Account Manager serves as the primary point of contact for our partner's Production oil & gas industrial products customers.
The role drives account retention, growth, and satisfaction by building long-term relationships, executing quarterly business reviews, and coordinating internally for accurate and timely fulfillment.
60% Account Management | 40% Growth & Development
Key Responsibilities- Account Management & Retention – Serve as the primary contact for assigned customers. Conduct quarterly reviews, track trends, and coordinate fulfillment.
- Growth & Development – Identify new opportunities within existing accounts and sub-customers. Gather field intel for new product development.
- Quoting & Sales Order Management – Create accurate quotes and orders in Net Suite. Shorten quote-to-order cycles and maintain conversion accuracy.
- Cross-Functional Coordination – Collaborate with Manufacturing, Supply Chain, Warehouse, Engineering, and Finance.
- Customer Service & Issue Resolution – Manage RMAs, log CRM communication, and maintain first-contact resolution.
- Complete our partner's onboarding, product training, and CRM setup.
- Learn our partner's Sales Process and key metrics.
- Participate in EOS L10 meetings and learn departmental Rocks.
- Demonstrate technical fluency in our partner's core products.
- Establish proactive communication rhythm with assigned accounts.
- Achieve consistent quote accuracy and CRM data integrity.
- Maintain full pipeline at or above target.
- Receive positive customer feedback in QBRs and post-sale surveys.
Customer Satisfaction | Forecast Accuracy & CRM Hygiene
Our partner is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status. We are committed to creating an inclusive and equitable workplace.
Seniority Level- Associate
- Full-time
- Business Development and Customer Service
- Oil and Gas
- Medical insurance
- Vision insurance
- 401(k)
- Pension plan
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