Parts Counter Specialist

2 days ago Be among the first 25 applicants

ASCO Equipment has a career opportunity for a Parts Counter Specialist in Terrell, Texas
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The Parts Counter Specialists will be responsible for aiding both customers and in‑house service technicians in fulfilling their parts needs. The Parts Counter Specialist will coordinate the logistics of ordering/tracking parts and manage inventory to minimize equipment downtime needed to complete repairs and preventative maintenance. The Parts Counter Specialists will provide superior service while working with customers over the phone and on a walk‑in basis.

• Provide superior customer service with warm greetings and eagerness to help
• Ask questions to accurately identify machine make/model/serial numbers
• Investigate part needs and determine what additional parts would be needed
• Fulfill parts orders with in‑stock inventory and place orders as needed to meet customers’ needs in a timely manner
• Accurately match orders with packing slips
• Collect customer payment information/POs and call on past‑due accounts
• Utilize resources (online manuals, microfiche) to properly identify parts needed
• Maintain accurate parts inventory

• 2+ years of experience as a parts specialist is preferred
• Ability to work in a fast‑paced/high‑volume dealership
• Detail oriented, time management, and teamwork skills
• Excellent customer service and communication skills
• Proficient computer skills, and experience with G‑Suite & other parts programs
• A personal dedication to work safety and with accountability
• Spanish speaking preferred

• 100% paid health insurance, 401(k) + profit sharing, and paid holidays
• Paid training & advancement opportunities

• ASCO Children’s Education Program:
  Financial assistance for employees’ children pursuing higher education

• Honor God
• Develop People
• Pursue Excellence
• Grow profitably

At ASCO, we’re not just servicing equipment – we’re offering a career with a company that puts people first. Our vision is simple:
To be a blessing to those we serve. If you’re a results‑driven professional with a passion for solving challenges, we want you on our team.

ASCO Equipment, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans, and individuals with disabilities.