Superintendent, Management

Position Overview

Texas Health and Human Services Commission (HHSC) seeks a dedicated and experienced leader for the role of Superintendent/Director of the State Hospital (SH) in Terrell, TX. The successful candidate will oversee the day‑to‑day operations of a 24‑hour inpatient psychiatric facility, guiding a large multidisciplinary workforce to deliver high‑quality, recovery‑oriented care in compliance with The Joint Commission, CMS, and state regulations.

• Attend work regularly and adapt to required shift schedules, including overtime as needed.
• Oversee and supervise all hospital departments, ensuring delivery of high‑quality services and compliance with applicable laws and agency policies.
• Lead development and implementation of the hospital’s performance‑improvement plan, guiding the organization to meet or exceed administrative and clinical goals.
• Participate in the State Hospital System Governing Body, Division Office planning sessions, and hospital committees to influence policy and improve operations.
• Direct Environment of Care, Life Safety, and Risk Management programs, maintaining current plans and minimizing disaster risk.
• Ensure staff competence through training, performance evaluations, and development of standard operating procedures.
• Communicate effectively with internal and external stakeholders, including patient families, local authorities, and community partners.
• Oversee Facility Support Services Performance Indicators (FSPI) audits and implement improvements based on audit findings.
• Interpret and enforce standards from The Joint Commission, CMS, SORM, and other relevant agency requirements, including implementing corrective action plans.
• Author, maintain, and update hospital policies and procedures in the Administrative and Human Resources manuals.
• Build academic partnerships for clinical rotations, internships, and psychiatric residency programs.
• Collaborate with the Financial Officer to develop budget requests, monitor expenditures, and manage contract compliance.
• Promote employee appreciation, recognition, and retention initiatives.
• Develop and enforce infection control policies and practices to maintain a safe environment for patients and staff.
• Perform additional duties as assigned, including participation in disaster response or Continuity of Operations (COOP).

• In-depth knowledge of psychiatric hospital standards, CMS and The Joint Commission regulations, and legal status of mental health facilities.
• Experience developing and implementing operational plans for large organizations.
• Understanding of general quality management principles such as Total Quality Management (TQM) and Continuous Quality Improvement (CQI).
• Ability to establish and maintain partnerships with external stakeholders, including law enforcement and local mental health authorities.
• Skill in designing, implementing, and enforcing organizational policies and procedures.
• Effective communication skills, both written and verbal, for representing the agency to diverse audiences.
• Analytical proficiency to solve complex problems and make decisions that impact large‑scale operations.
• Expertise in delivering innovative services for forensic mental health and complex psychiatric care.
• Proficiency in setting goals and objectives for service delivery in residential and inpatient settings.

• Bachelor’s degree from an accredited college or university
  * and* at least five (5) years of management experience in a psychiatric hospital or residential facility serving persons with mental health diagnoses.
• OR Master’s degree from an accredited college or university
  * and* at least three (3) years of management experience in a similar setting.
• All above applicants must also possess:
  • Three (3) years of experience in operational planning for a large organization or department.
  • Three (3) years of experience ensuring quality services, treatment, training, and support for persons with mental health diagnoses.
  • Three (3) years of experience managing multiple departments.
  • Three (3) years of experience developing and deploying organizational policies.

Applic…