Automotive Service Advisor

Experienced Service Advisor - Top Pay + Full Benefits at Platinum Ford

Location:

Terrell, TX

Job Type: Full-Time

Salary: $6,000 - $10,000 per month (based on experience and performance)

Platinum Ford is seeking an experienced Service Advisor who is ready to earn top pay and join a high-performing, customer-focused team. Automotive service advisor experience is required - Ford experience is a plus!

We're looking for a professional who can deliver outstanding customer service, manage repair orders with accuracy, and help drive the success of our service department.
Responsibilities

• Greet and assist customers with professionalism and courtesy.

• Listen to customer concerns and provide clear, accurate information.

• Recommend appropriate services and repairs based on customer needs and vehicle condition.

• Provide detailed repair estimates and explain costs and time frames.

• Schedule appointments and monitor progress to ensure timely completion.

• Maintain accurate records of customer interactions and transactions.

• Educate customers on repair needs and service recommendations.

• Strive for and maintain high NPS scores.
Requirements

Minimum 2-4 years of experience as an automotive Service Advisor (dealership experience preferred).

Strong communication and organizational skills.

Ability to multitask in a fast-paced environment.

Solid knowledge of automotive systems and repair processes.

Commitment to delivering excellent customer service.
Compensation & Benefits

Competitive pay: $6,000 - $10,000 per month (performance-based)

Full benefits package including:

• 401(k)
• Health, dental, vision, and life insurance
• Paid time off
• Employee discounts
• Rotating weekends for better work-life balance

Ready to take your career to the next level? Apply today and join the Platinum Ford team where your experience and performance are rewarded!