Wireless Sales Consultant

Join to apply for the Wireless Sales Consultant role at Staples Canada
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As the Working and Learning Company, Staples Canada is a dynamic, inspiring partner to our customers and the communities in which we live. We inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable, passionate, and who enjoy finding solutions. If that’s you, let’s work, learn and grow together.

• Associate discount
• Health and Dental benefits
• RRSP/DPSP
• Performance bonuses
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• Learning & Development programs
• And more…

Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us asserted.

As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for customers and associates and share your expertise about the latest wireless products, services, and trends. Primarily a sales position, you will:

• Connect, share, and partner with customers; identify and convert wireless and wireline sales opportunities.
• Help customers meet and exceed their needs; be an expert with our product and services; reconnect and follow up with customers to solicit feedback and promote additional products
  
  FTC and services that create value.
• Partner with the store team to create awareness of offers, build enthusiasm for wireless and encourage referrals.
• Achieve personal sales goals.
• Maintain merchandise standards, including current pricing.
• Support asset protection procedures and privacy standards.
• Stay updated through internal communication channels (mobile app, intranet, bulletin boards).
• Effectively resolve customer concerns and elevate to management when appropriate.

• 3 months to 1 year of wireless sales or general sales experience.
• Customer focus and service orientation.
• Ability to coach others.
• Capacity to communicate via a variety of mediums.
• Productive planning, organizing, and prioritizing skills to handle daily responsibilities.
• Technology savvy.
• Curious, approachable, passionate, and problem‑solving mindset.

• Seniority level:
  Entry level
• Employment type:
  
  Part-time
• Job function:
  Sales and Business Development;
  Industry: Retail

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