Family Case Manager Supervisor

Overview

Work for Indiana. Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering opportunities across 60+ agencies. You will have competitive compensation, a robust benefits package, and a commitment to work-life balance, with the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Department of Child Services (DCS): Join a group of passionate, dedicated public servants to support one of Indiana’s most critical missions!

The Department of Child Services helps children who are victims of abuse or neglect and strengthens families through services that focus on family support and preservation. We pursue permanency for children and families through reunification, guardianship, and adoption. Our services also encompass foster care, child support, and transitional support for those adjusting to adulthood. Our culture is built upon our MVP foundation.

Mission:
Champion Indiana’s future by protecting children and strengthening families with compassion and determination.

Vision:
Every child in Indiana thrives in a safe, loving, forever home.

Purpose:
Ignite hope. Cultivate joy.

The Family Case Manager Supervisor directs and supervises a team that provides protective services to children and families. The team delivers social services to maintain children in safe and positive family units or works with the court systems to remove children from their families to place them in protective environments. You will facilitate an integrated learning environment for staff and a culture of respect for children, families, and support persons.

This position is in Terre Haute, Indiana, and will serve Vigo County and surrounding counties as needed.

This position traditionally starts at an annual salary of $59,800 but may be commensurate with education and job experience. Use our Compensation Calculator to view the total compensation package.

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What You'll Need for Success:

Responsibilities include:

• Prioritize work of subordinate supervisors and staff within the department and ensure that deadlines are met. This includes assessment of the risk to the child when complaint calls are received, and staff is not available to respond to all calls.
• Supervise and assign work to subordinate supervisors. Set standards for work based on federal, state, and judicial system regulations and guidelines. Monitor the flow and quality of work performed. Schedule on-call rotation of Family Case Managers 2’s.
• Reassign work to maintain equitable work distribution and to cover vacant caseloads.
• Ensure effective monitoring and accountability of staff to meet the best interest of children, specifically for direct reports and ensure accountability of the direct reports to set similar goals and objectives for the staff they supervise.
• Ensure effective monitoring and accountability of staff to promote and model responsible case planning in connecting families with appropriate resources. Manage employee travel, time reporting and overtime to ensure maximum efficiency in case management and costs.
• Establish and/or communicate and interpret policy and objectives to staff.
• Effectively trains Family Case Managers and other staff on new programs and developments, as well as provides training to new staff.
• Identify management and organizational problems and provide training and development opportunities to resolve the problems.
• Identify employee training needs and prepares employee training plans.
• Conduct performance appraisals and maintains a fact file for all assigned employees.
• Interview applicants for vacant positions and make promotional and hiring recommendations to the Local Office Director.
• Review and/or authorize leave requests for Family Case Managers and other staff under their supervision.
• Identify behaviors and/or performance contrary to the vision, mission, and core values of the Department. Recommend, assist, and document the need for corrective disciplinary action.
• Assist the Director or Division Manager in…