ISP Technician Terre Haute

Job Title:

ISP Technician I

Classification:
Non-exempt, Hourly

Pay Range: $20-21 per hour

Entry-level technician performing residential installations. Responsibilities include developing installation plans, basic installations in basements and crawl spaces, NID splicing, ONT setup, basic OTDR testing, customer device setup assistance, accurate inventory tracking, and maintaining a clean work vehicle.

• ISP Supervisor

• May lead, train, or participate in work team assignments

• Develop installation plans with customers, keeping them informed of all steps and obtaining agreement
• Independently conduct basic residential installations, including:
• Splice NID connections
• Setup and troubleshoot ONTs
• Use OTDR for basic testing
• Assist customers in device connections
• Document time worked accurately and manage own inventory
• Maintain cleanliness and organization of work vehicle
• Driving duties include conveying materials, equipment, and staff to and from work sites

• Maintain a professional demeanor
• Evaluate situations and adjust to changing priorities
• Mechanical aptitude and willingness to learn technical skills
• Use hand tools, work on ladders, and work in attics and crawlspaces

• Candidate must be willing to reside near or commute to a Joink office (Currently within Illinois: Taylorville, Hillsboro; Indiana: Terre Haute)
• Valid driver’s license and acceptable driving record
• Experience in telecommunications installation or related associates’ degree preferred, but not required

• 40 hours per week with mandatory overtime on Fridays
• Voluntary Saturdays
• Mix of indoor and outdoor work, year-round, in all weather conditions
• Must be able to work overtime with and without notice
• Occasional travel for training and professional development
• Willing to travel to other Joink regions 10‑15% of the time, with occasional overnight stays

• Regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and talk or hear
• Regularly lift and/or move up to 50 pounds, and push/pull up to 75 lbs
• Specific vision abilities required: close vision, distance vision, depth perception and ability to adjust focus

Please note that this job description is not a comprehensive list of all activities, duties or responsibilities the employee may be required to engage in for this job. These duties, activities, and responsibilities may change at any time with or without notice.

Joink is an Equal Employment Opportunity Employer and will not discriminate against or harass any applicant or employee on any grounds prohibited under any federal, state or local law, including race, creed, color, religion, sex, national origin, age, disability status, sexual orientation, gender identity, marital status, pregnancy, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.