Service Area Supervisor

Service Area Supervisor at Meijer summary:

Retail department supervisor responsible for planning, directing, and coaching team members to deliver excellent customer service, achieve sales and P&L goals, control shrink, and maintain department presentation and safety. Duties include staffing, hiring, training, performance management, succession planning, implementing merchandising and service initiatives, and spending most time on the sales floor interacting with customers and staff. Requires high school diploma, 2–3 years retail experience with at least one year of management, and demonstrated skills in communication, conflict resolution, financial analysis, and coaching.

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community!

Meijer Rewards

• Weekly pay

• Scheduling flexibility

• Paid parental leave

• Paid education assistance

• Team member discount

• Development programs for advancement and career growth

Please review the job profile below and apply today!

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth, and development. Consider joining our family – take care of your career and your community!

Meijer Rewards

• Weekly pay
• Scheduling flexibility
• Paid parental leave
• Paid education assistance
• care assistance
• Team member discount
• Development programs for advancement and career growth

Please review the job profile below and apply today!

As a supervisor, you will plan, direct, and supervise Team Members in the day-to-day operations. Serve as the mentor and coach for all Team Members. Implement strategies to improve customer service, drive department sales while ensuring customer needs are met and service is quick and efficient. Maintain department appearance with a focus on prime shopping hours, product presentation and company standards.

Working at Meijer is more than just a way to pay the bills! We offer our Department Supervisors a variety of benefits that contribute to their personal lives including:

- Paid Weekly
- 3 Weeks of Paid Time Off (available on start date)
- Medical/Dental/Vision/401K (available on start date)
-Tuition Free and Reimbursement Education Programs (available on start date)
- Paid Parental Leave
- Team Member Discount
…and Much More

What You'll be Doing:

• Ensure a positive company image by providing courteous, friendly, and efficient service to customers and team members.
• Responsible for staffing, selection and hiring to achieve staffing needs.
• Promotes succession planning by providing career paths, identifying development needs for the team members, and being involved with and accountable for promotion decisions.
• Documents and applies disciplinary actions and makes recommendations concerning discharge.
• Responsible for P&L, achieving sales and maintaining shrink for the department.
• Models exceptional, fast and friendly customer service.
• Communicates the Meijer Friendly Initiative in all team meetings and conversations.
• Mentors and coaches the team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards.
• Ensures the team is thoroughly trained in all aspects of their jobs and have completed all required training.
• Spends majority of time within the store communicating with customers and team members to ensure exceptional service is being delivered.
• Communicates the Meijer Friendly Initiative in all team meetings and conversations.
• Promotes a safe work environment.
• Reliable and consistent attendance required.
• Performs other…