Food Server

Overview

Terre Haute Casino Resort features 1,000 slot machines; 35 table games including blackjack, craps, roulette, and poker tables; a 122-room luxury hotel with pool; and 5 restaurants and 6 bars.

Title: Food Server

Requisition #: 3060

Location: Terre Haute, IN, US, 47803

Property: Terre Haute Casino Resort

Pay Range:
Terre Haute Casino Resort features competitive pay with benefits to support team members. This includes:

• 401k Plan with company match
• Employee Stock Purchase Plan (15% discount)
• Health, Dental, & Vision Insurance
• Flexible Spending Account
• Health Savings Account
• Company Paid Short-Term and Long-Term Disability Plans
• Company Paid Basic-Term Life Insurance
• Paid Time Off
• Tuition Reimbursement ($5,200 per year for undergrad and graduate course work)
• A Variety of Team Member Discounts including:
• Ford Affiliate Program
• Verizon
• AT&T
• Tickets At Work
• Skechers
• Sherwin Williams
• Meal Discounts
• Fun Team Member Events
• Company-Sponsored Volunteer Opportunities
• Team Member Recognition Program
• Advancement opportunities and the chance for further professional development

Candidate is responsible for ordering, delivering and serving food & beverage items to the patrons in various venues and event spaces off the casino floor. Attendants are responsible for providing accurate service, professional appearance and a friendly attitude towards guests and fellow team members. Servers must practice safe food & beverage handling techniques as demonstrated and required by management. Other duties may be assigned.

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job with or without reasonable accommodations. This list of duties and responsibilities is not intended to be all-inclusive, but a general illustration. It may be expanded to include other duties and responsibilities deemed necessary.

• Greets on arrival and regards on departure to Guests visiting in a warm and inviting manner.
• Able to work in a fast-paced, stressful environment while remaining calm, accurate, and detail-oriented.
• Adheres to all Standard Operating Procedures (SOPs) including cash and food handling requirements.
• Present and maintain a professional appearance and attitude.
• Work safely, with sanitation, efficiency, and guest loyalty in mind.
• Maintain a detail-oriented approach to ensure accuracy of items, perhaps hundreds of times over.
• Maintain cleanliness and orderliness of the service area; keep the dining room/venue floor presentable.
• Maintain confidentiality and security of relevant information.
• Operate communication devices (telephone, two-way radio, guest paging system) and both computerized and manual table management systems.
• Interact with guests to maintain great guest relations and loyalty opportunities.
• Demonstrated ability to work with diverse people and levels of authority.
• Demonstrated multi-tasking ability and the ability to complete tasks with minimal supervision and a sense of urgency.
• Communicate effectively with dignity, kindness and respect to guests and team members.
• Other duties as assigned.

Previous experience in Beverage Service is preferred with POS or Micros type systems. Knowledge of various mixed drinks preferred. Candidate must be customer service oriented, possess good interpersonal skills, strong money handling skills and be able to work in a fast-paced environment. Hours vary and will include holidays and weekends. Candidate must maintain a positive upbeat demeanor and be properly groomed.

All service staff will be required to learn and be tested on new products, recipes, and service/preparation techniques to improve the department. Candidate must be at least 18 years of age.

Work Environment: The work environment is loud. There is smoking in portions of the casino, and the environment may be smoky.

Physical Demands: The employee may be required to sit or stand for extended periods; walk; use hands to finger, reach, handle, or feel objects; climb or balance; stoop, kneel, crouch, or crawl; talk or hear. The employee may be required to lift, push, and pull up to 50 lbs independently and more with assistance.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.

Nearest Major Market:
Terre Haute