Cookie Crew

Job Overview

You will serve as the front‑of‑store point person at our Insomnia Cookies location at 647 Cherry Street, Terre Haute, IN 47807. As a member of the Cookie Crew, you’ll interact with customers and bake our warm, delicious cookies.

Video Resources:

• Who We Are!
• Insomnia Cookies Timeline
• Core Values

• Flexible part‑time work schedules
• Pay‑on‑Demand – get paid daily for your total shift earnings from the day before!
• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Interactive training & mentorship
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• Work in a fun, exciting team environment
• Employee discount and FREE COOKIES with every shift!

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection & add a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and avoid shortages or overages
• Clean, sanitize, and maintain the bakery

• At least 6 months of experience in a customer‑service‑focused role – preferred
• Personable, genuine, outgoing demeanor
• Customer‑service‑focused and willing to exceed guest expectations
• Great communication, organizational, and math skills
• Must be able to lift up to 40 lb boxes of product
• Must be 18 years or older to be employed
• Must be able to work nights, weekends, and holidays
• Legally eligible to work in the United States

Insomnia Cookies was founded in a college dorm room by then‑student Seth Berkowitz. Fast forward 20 years and so many cookies later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet‑easy” concept as the brand’s flagship in Philadelphia, Pa.

(where Insomnia Cookies is headquartered), and a rapidly‑growing nationwide shipping and gifting portfolio, Insomnia Cookies is revolutionizing the cookie game by truly Imagining What’s Possible
!