EPIC Ambulatory Analyst

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We are seeking a Certified Epic Ambulatory Analyst to build, configure, and optimize Epic’s Ambulatory module supporting outpatient clinical workflows. This role ensures that Epic Ambulatory is tailored to meet provider, nurse, and staff needs across multiple specialties, while maintaining compliance, efficiency, and patient safety.

The ideal candidate will be Epic Ambulatory certified
, have prior hands‑on build/support experience, and be able to collaborate closely with providers, clinical staff, and IT teams.

• System Build & Configuration
  • Design, build, and maintain Epic Ambulatory workflows, templates, preference lists, Smart Forms, and Smart Sets.
  • Configure specialty‑specific outpatient workflows.
  • Support clinical decision support tools, best practice advisories (BPAs), and order sets.
• Clinical Workflow Optimization
  • Partner with physicians, nurses, and staff to identify workflow improvements.
  • Translate clinical practice requirements into Epic Ambulatory system design.
  • Ensure integration with other Epic modules.
• Testing & Upgrades
  • Develop and execute test plans for upgrades, patches, and new releases.
  • Participate in IST and UAT for Ambulatory workflows.
  • Document configuration, testing, and validation steps.
• Training & Support
  • Provide Tier 2/3 application support.
  • Develop training guides, job aids, and tip sheets.
  • Support go‑live events and workflow adoption.
• Compliance & Reporting
  • Ensure compliance with CMS, HIPAA, Joint Commission, Meaningful Use.
  • Assist creation and maintenance of reporting/analytics.

• Bachelor’s degree in Nursing, Informatics, Health IT, or related field (preferred).
• Epic Ambulatory certification required.
• Additional Epic certifications (Orders, Clin Doc, MyChart, Cadence) a plus.

• 2–4 years of Epic build/support experience in Ambulatory.
• Prior experience in clinical environments or outpatient clinics highly desirable.
• Familiarity with outpatient workflows across multiple specialties.

• Strong analytical and troubleshooting skills.
• Ability to translate clinical needs into technical solutions.
• Excellent communication and project management skills.
• Clinical background (RN, Pharm
  
  D, PA, or similar) with ambulatory care experience.
• Experience with clinical decision support design (BPAs, Smart Sets).
• Familiarity with MyChart workflows and patient portal integration.
• Experience supporting Epic implementation, optimization, or upgrade projects.

• Group Health (Medical, Dental, Vision)
• Paid Time Off and Paid Holidays
• 401(k) matching
• Group Life and Disability insurance
• Professional Development opportunities
• Wellness programs and other perks

HTC Global Services is an equal opportunity employer. We celebrate diversity and aim to create an inclusive environment. We are proud National Minority Supplier and invite applicants of all backgrounds.