Rockwood Bar & Grill Server

Overview

Title:

Rockwood Bar & Grill Server

Location:

Terre Haute, IN, US, 47803
Property:
Terre Haute Casino Resort

Pay Range:
Terre Haute Casino Resort features 1,000 slot machines; 35 table games including blackjack, craps, roulette, and poker tables; a 122-room luxury hotel with pool; and 5 restaurants and 6 bars.

Enjoy being part of a winning team, with competitive pay and great benefits to get you on the fast track! At Terre Haute Casino Resort, we know success starts with you our valuable team members. That’s why we offer comprehensive benefits to complement your dedication to help make the Terre Haute a great place to work and play.

• Company Benefits Include:
• 401k Plan with company match
• Employee Stock Purchase Plan (15% discount)
• Health, Dental, & Vision Insurance
• Flexible Spending Account
• Health Savings Account
• Company Paid Short-Term and Long-Term Disability Plans
• Company Paid Basic-Term Life Insurance
• Paid Time Off
• Tuition Reimbursement ($5,200 per year for undergrad and graduate course work)
• A Variety of Team Member Discounts including:
• Ford Affiliate Program
• Verizon
• AT&T
• Tickets At Work
• Skechers
• Sherwin Williams
• Meal Discounts
• Fun Team Member Events
• Company-Sponsored Volunteer Opportunities
• Team Member Recognition Program
• Advancement opportunities and the chance for further professional development are also available.

Job Summary:

Candidate is responsible for ordering, delivering and serving food & beverage items to the patrons in various venues and event spaces off the casino floor. Attendants are responsible for providing accurate service, professional appearance and a friendly attitude towards guests and fellow team members. Servers must practice safe food & beverage handling techniques as demonstrated and required by management. Other duties may be assigned.

This individual would work in non-gaming locations such as the pool area, the 10th floor hotel bar, and the event center.

The following describes the work environment and essentials of the role. This list is not all-inclusive but illustrates typical duties. Duties may be expanded as necessary.

• Greets on arrival and regards on departure to guests visiting in a warm and inviting manner.
• Work in a fast paced, stressful environment while remaining calm, accurate and detail-oriented.
• Adheres to all Standard Operating Procedures (SOPs) including cash and food handling requirements.
• Present and maintain a professional appearance and attitude.
• Work safely, with sanitation, efficiency, and guest loyalty in mind.
• Detail oriented to ensure accuracy of items, potentially hundreds of times over.
• Maintain cleanliness and orderliness of the service area and ensure the dining room/venue floor is presentable at all times.
• Maintain confidentiality and security of relevant information.
• Operate communication devices and systems (telephones, two-way radio, guest paging system, table management systems).
• Interact with guests to maintain great guest relations and loyalty opportunities.
• Demonstrate interpersonal skills across diverse people and levels of authority.
• Multi-task effectively with minimal supervision and a sense of urgency.
• Communicate effectively with dignity, kindness and respect for guests and team members.
• Other duties as assigned.

Required

Skills And Abilities

JOB REQUIREMENTS:

Previous experience in Beverage Service is preferred with POS or Micros type systems. Knowledge of various mixed drinks preferred. Candidate must be customer service oriented, possess good interpersonal skills, strong money handling skills and be able to work in a fast paced environment. Hours vary and will include holidays and weekends. Candidate must keep a positive upbeat demeanor as well as be properly groomed and maintain a professional appearance throughout a shift.

All service staffs will be required to learn and be tested on a variety of new products, recipes along with new service and preparation techniques on a regular basis to insure the department is improving as a whole. Candidate must be at least 18 years of age.

Educational Requirements High school diploma or equivalent preferred but not…