Admissions Ambassador

Admissions Ambassador

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Please see Special Instructions for more details.

Must be a current tour guide.

All student employees will be required to submit employment verification documents on their first day of work. For a list of acceptable documentation, follow this link:

https://syc

Position Details

Position Details

Student Employment Enrollment Requirements Indiana State University student enrolled in at least 6 credit hours. Comments to Applicants

Must be a current tour guide.

All student employees will be required to submit employment verification documents on their first day of work. For a list of acceptable documentation, follow this link:

https://syc

Notice of Vacancy Number ST2500522 Job Title Admissions Ambassador Job Category Regular Student Job Job Type Regular Student Jobs Position Class Code 82100 - Student - Unrestricted Student Pay Grade 999 Hourly Wage/Salary 10.00

Job Summary /Basic Function

The Admissions Ambassador serves not only as a tour guide but also assists in the onboarding of new employees, maintains tour expectations of current tour guides, and serves as a leader on the team. The Admissions Ambassador will lead a team of tour guides, ensuring that they provide a high level of customer service at all times.

Specific Responsibilities Work Schedule

Monday-Friday 8:00-4:30pm, some nights and weekends required.

Desired Start Date 03/26/2026 Open Date 03/12/2026 Close Date 04/12/2026 Required Relevant Education & Experience High School diploma or GED Required Field(s) of Study

N/A

Preferred Relevant

Education and Experience

Must have 2 semesters of experience as a tour guide and/or demonstrate higher performance and knowledge on campus tours.

Supervisory Responsibilities This job has no supervisory responsibilities. Required Certificates, Licenses and Registrations Other Required Certificates, Licenses and Registrations Preferred Certificates, Licenses and Registrations Preferred Other Certificates, Licenses and Registrations

N/A

Knowledge,

Skills and Abilities

Able to work both independently and collaboratively, Able to work carefully and politely around others, Able to work well with others, Demonstration of high ethical standards, integrity, professionalism, politeness, and courteousness, Excellent customer service skills, Excellent interpersonal, organizational, planning, teambuilding and problem solving skills, Experience and knowledge in job related program, Professional demeanor, high energy, dynamic personality and excellent communication and interpersonal skills, Willing to interact with students, Work effectively with a diverse community, Able to adapt to change, Able to multitask, Able to read English, understand, and follow verbal and written instructions, Excellent leadership skills, Excellent public speaking skills, Must be comfortable networking with groups or individuals, Proficiency with Microsoft Office and other computer applications, Proven verbal and written communication skills Other Knowledge,

Skills and Abilities

Demonstrate knowledge of Indiana State's campus including campus resources, programs, organizations, and facilities.

NCAA Guidelines

All employees and staff of ISU are bound by all NCAA, Missouri Valley Conference and institutional rules and regulations pertaining to intercollegiate athletics and must conduct themselves in accordance therewith. For more complete information on the duties and obligations of ISU employees and staff in this regard, employees and staff should contact the Compliance Office in the ISU Athletic Department.

No ISU employee (whether paid or a volunteer) shall knowingly influence others to furnish the NCAA or an ISU investigator/compliance officer false or misleading information concerning an individual's involvement in or knowledge of matters relevant to a possible violation of an NCAA regulation. Failure to abide by this term of employment shall constitute unethical conduct as defined by the NCAA and may result in immediate suspension and/or termination of the employment relationship with ISU.

Job Duties

Essential Duties and Responsibilities

* Ensure all new employees are fully trained on tour knowledge, check-in processes, and office tasks.

* Shadow tours and provide constructive feedback to ensure the highest quality and information accuracy.

* Maintain a positive attitude and approach toward work, visitors, and co-workers to build effective organizational culture.

Career Readiness Competencies

o Critical Thinking/Problem Solving:
Exercise sound reasoning to analyze issues, make decisions, and overcome problems. The individual is able to obtain, interpret, and use knowledge, facts, and data in the process, and may demonstrate originality and inventiveness.

o Oral/Written Communications:
Articulate thoughts and ideas clearly and effectively in written and oral forms to persons inside and outside of the organization. The individual has public speaking skills; is able to express ideas to others; and can…